Senior Quality Program Manager

About the role

This position will support quality at Swedish Cherry Hill and Swedish First Hill with some travel to the Swedish Issaquah campus. The Senior Quality Program Manager (QPM) facilitates quality improvement programs to standardize care delivery, increase reliability, promote high value care and support an effective quality management system at Swedish. Under the direction of Quality Division leadership and in collaboration with operational and clinical leadership, the Senior QPM leads the design, implementation, and sustainment of prioritized quality goals by managing complex, cross‑functional quality programs at a campus or health system level. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Responsibilities

• Facilitate quality improvement programs to standardize care delivery, increase reliability, promote high value care.
• Support an effective quality management system.
• Lead design, implementation, and sustainment of prioritized quality goals.
• Manage complex, cross‑functional quality programs at a campus or health system level.
• Collaborate with operational and clinical leadership under Quality Division direction.

Requirements

• Bachelor’s Degree.
• Upon hire: CPHQ, PMP, Lean, Six Sigma, or other related process improvement or quality training.
• 5 years of healthcare experience.
• If bachelor’s degree is in an unrelated field, an additional 5 years of industry experience is required.
• Ability to interpret regulatory standards, clinical guidelines, national quality metrics, and health services research.
• Expert work experience in quality management, patient safety, systems thinking, and change management.

Qualifications

• Preferred: Bachelor’s Degree in Nursing, Lab Technologist, Physical Therapist, Pharmacist, RHIA or other clinical healthcare education.
• Preferred: Master’s Degree in Healthcare administration, public health, nursing, business or related subject.
• Preferred: Experience with Electronic Health Record systems.
• Preferred: ISO 9001 knowledge or certification.

Benefits

• Retirement 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance.
• Disability insurance.
• Time off benefits (paid parental leave, vacations, holidays, health issues).
• Voluntary benefits.
• Well‑being resources.

Pay

Pay range: $50.32 – $79.45 per hour (base pay; additional compensation may be available for shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities).

Schedule

Full‑time, day shift.