Senior Quality Program Manager

About the role

The Senior Quality Program Manager will own quality programs that reduce defect rates and improve standards across the company. They will lead cross-functional initiatives, influence stakeholders, and drive quality improvements.

Responsibilities

• Own company-wide quality programs to measurably reduce defect rates and improve standards
• Define, instrument, and report on quality metrics and build dashboards for leadership visibility
• Lead root cause analysis on quality issues and drive corrective and preventive actions
• Establish, document, and maintain quality standards and processes, driving adoption
• Partner with cross-functional teams to embed quality practices
• Run continuous-improvement initiatives using structured methodologies
• Coordinate quality audits and support compliance with relevant standards
• Communicate quality risks, progress, and recommendations to technical teams and executives

Requirements

• 7+ years of experience in quality management, quality assurance, or quality-focused program management
• Hands-on experience with quality methodologies and tools
• Strong data analysis skills
• Proven ability to lead cross-functional programs
• Bachelor’s degree in engineering, operations, or related field
• ASQ Certification or Six Sigma certification (Green Belt or Black Belt) preferred
• Experience defining quality programs from the ground up

Preferred

• Experience with quality management systems and business intelligence tools

Qualifications

• Current and valid passport for up to 20% travel (including international travel)
• Onsite requirement: 5 days per week in Santa Ana, California

Skills

• Operational excellence mindset
• Engineering, operations, or related field background
• Quality management experience
• Data analysis skills
• Communication skills

Benefits

• Health Insurance
• Additional Benefits
• 401(k) Matching Plan
• Vacation
• Holiday Pay
• Employee Discounts
• Flexible Hours

Pay

$139,641 - $183,176

Schedule

Full-time