Senior Project Manager - Remote

Primary Responsibilities

• Lead implementations as the client-facing project manager for complex, single and or multi-program implementations. This includes the creation, management, and oversight of project plans to achieve high quality, on-time implementations that result in a satisfied, referenceable client as well as meet established KPI Metrics
• Provide expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation and other areas based on established project management techniques
• Develop project artifacts, following documented business processes. These will be developed in partnership with project leadership and stakeholders
• Manage project schedules and work with team to identify and achieve delivery dates, including developing detailed project plans, dependencies, predecessors, and milestones
• Proactively identify risks and issues using metrics and stakeholder feedback to avoid urgent escalations
• Assign individual responsibilities within the project team and track delivery against assigned tasks
• Drive delivery process to ensure various methodologies come together and team meets agreed-upon scope within committed timeframes
• Preparing detailed and accurate status reports on a weekly basis, mitigating delays to the implementation, and escalating issues to the leadership team when appropriate
• Provide accurate and timely project reporting to both internal teams and external client stakeholders
• Tracking milestones/deliverables and reinforcing the scope of work outlined in the contract
• Relentlessly collaborating across, and communicating with, a myriad of external and internal stakeholders while serving as the primary liaison between the client and technical/operational resources
• Communicate regularly and effectively with engagement leadership to provide understanding of project parameters and issues
• Looking for ways to constantly improve overall performance including the development and continuous improvement of the methodology. Solve unique and complex problems with broad impacts on the business

Required Qualifications

• 5+ years of project management experience in client-facing implementations
• 3+ years in the healthcare industry
• 2+ years of Revenue Cycle Management (RCM) experience
• Experience with front-end revenue cycle operations (patient access, registration, eligibility, scheduling)
• Experience working with healthcare data (claims, billing, clinical)
• Experience with Smartsheet or MS Project
• Solid client relationship and stakeholder management experience
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Proven ability to manage multiple concurrent projects
• Proven solid communication, risk management, and problem-solving skills

Preferred Qualifications

• PMP certification
• Experience with large datasets and data analysis
• Enterprise healthcare systems experience
• Smartsheet proficiency
• Proven ability to translate technical concepts to non-technical audiences