Senior Project Manager - Remote

Primary Responsibilities

• Lead implementations as the client-facing project manager for complex, single and or multi-program implementations.
• This includes the creation, management, and oversight of project plans to achieve high quality, on-time implementations that result in a satisfied, referenceable client as well as meet established KPI Metrics.
• Provide expertise in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation and other areas based on established project management techniques.
• Develop project artifacts, following documented business processes. These will be developed in partnership with project leadership and stakeholders.
• Manage project schedules and work with team to identify and achieve delivery dates, including developing detailed project plans, dependencies, predecessors, and milestones.
• Proactively identify risks and issues using metrics and stakeholder feedback to avoid urgent escalations.
• Assign individual responsibilities within the project team and track delivery against assigned tasks.
• Drive delivery process to ensure various methodologies come together and team meets agreed-upon scope within committed timeframes.
• Prepare detailed and accurate status reports on a weekly basis, mitigating delays to the implementation, and escalating issues to the leadership team when appropriate.
• Provide accurate and timely project reporting to both internal teams and external client stakeholders.
• Track milestones/deliverables and reinforce the scope of work outlined in the contract.
• Relentlessly collaborate across, and communicate with, a myriad of external and internal stakeholders while serving as the primary liaison between the client and technical/operational resources.
• Communicate regularly and effectively with engagement leadership to provide understanding of project parameters and issues.
• Look for ways to constantly improve overall performance including the development and continuous improvement of the methodology.
• Solve unique and complex problems with broad impacts on the business.

Required Qualifications

• 5+ years of project management experience in client-facing implementations.
• 3+ years in the healthcare industry.
• 2+ years of Revenue Cycle Management (RCM) experience.
• Experience with front-end revenue cycle operations (patient access, registration, eligibility, scheduling).
• Experience working with healthcare data (claims, billing, clinical).
• Experience with Smartsheet or MS Project.
• Solid client relationship and stakeholder management experience.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Prominent ability to manage multiple concurrent projects.
• Prominent solid communication, risk management, and problem-solving skills.

Preferred Qualifications

• PMP certification.
• Salesforce experience.
• Experience with large datasets and data analysis.
• Enterprise healthcare systems experience.
• Smartsheet proficiency.
• Prominent ability to translate technical concepts to non-technical audiences.