Senior Project Manager, Government Solutions (USA)

Role Overview

As a Senior Project Manager at Archistar, you will lead end-to-end implementation and delivery projects for government customers across the United States. You will serve as the primary delivery lead between customers and internal teams, ensuring projects are delivered on time, within scope, and aligned to customer outcomes.

Key Responsibilities

• Lead Enterprise Implementations
• Own end-to-end delivery of government implementation projects from contract signature through go-live and post-launch support
• Develop and manage project plans, timelines, milestones, risks, dependencies, and delivery outcomes
• Ensure implementations are delivered successfully against scope, budget, and customer expectations
• Drive accountability across both customer and internal stakeholder groups
• Manage Customer Relationships
• Act as the primary delivery contact for government customers and strategic partners
• Build trusted relationships with stakeholders across executive, operational, and technical teams
• Facilitate project governance meetings, steering committees, status reporting, and executive communications
• Proactively identify and resolve delivery risks, blockers, and escalations
• Coordinate Cross-Functional Teams
• Partner closely with Product, Engineering, and Technical teams to translate customer requirements into actionable implementation plans
• Cover deployment of AI-powered planning and permitting solutions within customer environments
• Drive Change Management & Adoption
• Support customer readiness, stakeholder alignment, training coordination, and end-user adoption activities
• Help customers successfully navigate operational and organizational change associated with digital transformation initiatives
• Improve Delivery Operations
• Monitor project performance and implementation health across multiple concurrent projects
• Ensure customer acceptance milestones are achieved to support invoicing and revenue recognition
• Contribute to continuous improvement of delivery methodologies, implementation processes, and operational frameworks

Requirements

• 8+ years of experience in project management, implementation management, or program delivery within a customer-facing technology environment
• Proven experience delivering enterprise SaaS or software implementation projects
• Strong understanding of Agile, Waterfall, or hybrid delivery methodologies
• Excellent communication, facilitation, and executive stakeholder management skills
• Demonstrated ability to manage project timelines, budgets, risks, and competing priorities
• Experience partnering closely with technical, engineering, and product teams
• Experience working with local government agencies, public sector organizations, or regulated industries
• Experience supporting digital transformation or organizational change initiatives
• Familiarity with public sector procurement, governance, or compliance environments
• Knowledge of permitting, planning, land use, or development workflows is a strong plus

Education & Certifications

• Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or a related field preferred
• PMP, PRINCE2, Agile, Scrum, or equivalent project management certifications are highly regarded