Senior Project Lead, Global Cloud Operations

About the role

The Senior Project Lead will work in Global Cloud Operations (GCO) accounts in the Americas. The Project & Program Office is focused on the best-in-class project execution to accelerate S/4 HANA cloud adoption in the market. The Project Office manages the planning and implementation and also owns the escalation management during planned project activities.

Responsibilities

• Work as a key contact for all topics around GCO technology to ensure a smooth move to the SAP HANA system landscape in the cloud.
• Implement and migrate different solutions and technologies including the design, configuration, and operation of the perfect solution landscape with the newest technologies, products, and innovations.
• Manage the provisioning and upgrades of system landscapes in the GCO Managed Cloud.
• Serve as an interface between the Sales / Client Delivery Management and the GCO Delivery Technical experts.
• Collaborate with different teams within the GCO Delivery organization and with other lines of business to ensure excellent customer satisfaction; this includes interfacing with customers.

Requirements

Talented, hands-on experts in application and technology areas, ideally candidates who are interested in the combination of these areas.

Qualifications

• Demonstrate IT Project Management Competences
• Strong business acumen plus technology/solution background
• Process affinity and strong process orientations
• Profound IT backend technology experience
• Experience in performing system owner related tasks
• Experience in working with cross-cultural teams or individuals
• Experience in working with cross-functional teams
• Actively manage project escalations
• Experience in managing SAP release upgrades

Skills

• Bachelor’s degree or higher in Computer Science, Engineering, or Information Management
• Overall 8+ years of related professional experience, including 5+ years of experience in managing/running landscape provisioning, installation, migration, and upgrades
• Minimum 3 years of experience in a customer-facing role with excellent command on de-escalating critical situations

Benefits

Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Pay

The targeted annual combined range for this position is 131,000-271,600 USD.

Schedule

0 - 10% expected travel.