Senior Program Manager, SDR Onboarding

About the role

We're seeking a Sr. Program Manager, SDR Onboarding to lead the development and execution of our global SDR Onboarding Program. Key responsibilities include:

• Designing and scaling onboarding experiences to equip SDRs with the knowledge and skills needed to ramp up quickly.
• Managing and evolving the Internal Mobility program "SDR to CRO" to provide a clear career growth path within the Revenue org.

Responsibilities

• Communication & Stakeholder Management: Partner with SDR Leadership, Sales Enablement, and other cross-functional teams to align onboarding programs with go-to-market strategies and business goals.
• Drive effective change management and communication strategies to ensure onboarding programs are understood, adopted, and supported across the organization.
• Manage multiple onboarding cohorts and related workstreams simultaneously, ensuring all tasks, deadlines, and deliverables are met.
• Develop and manage onboarding schedules, learning paths, certifications, and success criteria.
• Track program success for the SDR to CRO program to ensure future candidates have the skills to ramp quickly.

Requirements

• At least 5 years of relevant experience in Enablement, Program Management, and/or Sales Development.
• Ability to thrive in fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming overwhelmed.
• Proven success designing and managing Sales onboarding programs that drive measurable results.
• Exceptional program management skills with experience owning complex, cross-functional initiatives.
• Strong facilitation and communication skills, with the ability to engage senior leaders and large audiences.
• Ability to analyze data to inform program decisions and optimize outcomes.
• Passion for building and scaling programs from the ground up.
• Exceptional communication, presentation, and organizational skills.
• Self-starter with a bias towards action.
• Strong operational excellence skills – understands how to organize chaos, streamline processes, create workflows to support more efficient working processes.
• Familiarity with proven Sales Methodologies like BANT, Command of the Message, MEDDPICC, and more.

Qualifications

• Personalized experience in building and deploying AI-enabled enablement tools (practice simulators, certification agents, content-generation skills).
• Experience with adult learning, sales enablement, and onboarding methodologies.
• Tailored onboarding content and experiences to meet the unique needs of different SDR segments (Inbound, Outbound, Channel, and Product).
• Subject matter expertise in onboarding strategy within the broader Revenue Enablement team.
• Defined and tracked KPIs to measure onboarding effectiveness, time to productivity, and overall ramp success.
• Analyzed feedback, performance data, and business outcomes to make informed recommendations and program adjustments.
• Reported onboarding insights to SDR Leadership and cross-functional partners to drive ongoing optimization.
• Created training content and updated Confluence articles to support both the SDR Onboarding and SDR to CRO programs.

Skills

• Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed.
• Personalized experience in building and deploying AI-enabled enablement tools (practice simulators, certification agents, content-generation skills).
• Proven success designing and managing Sales onboarding programs that drive measurable results.
• Exceptional program management skills with experience owning complex, cross-functional initiatives.
• Strong facilitation and communication skills, with the ability to engage senior leaders and large audiences.
• Ability to analyze data to inform program decisions and optimize outcomes.
• Passion for building and scaling programs from the ground up.
• Exceptional communication, presentation, and organizational skills.
• Self-starter with a bias towards action.
• Strong operational excellence skills – understands how to organize chaos, streamline processes, create workflows to support more efficient working processes.
• Familiarity with proven Sales Methodologies like BANT, Command of the Message, MEDDPICC, and more.

Benefits

• Rippling is an equal opportunity employer.
• We are committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.
• To request a reasonable accommodation, please email accommodations@rippling.com.
• Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.
• For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

Pay

• The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

Schedule

• Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.