Senior Program Manager, SDR Enablement

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Based in San Francisco, CA, Rippling has raised $1.4B+ from top investors and was named one of America's best startup employers by Forbes.

About the Role

As an Enablement Program Manager - SDR, you will focus on ensuring the success of our SDR teams. You will partner closely with stakeholders across the business to bring enablement programs to life. In this role, you will be responsible for the end-to-end lifecycle of your programs, including analysis, project management, content development, execution, reinforcement, and measurement. If you thrive in fast-paced environments and love to collaborate, this role is for you.

Responsibilities

• Program Management & Own Enablement Functional Expertise: Develop and manage end-to-end SDR enablement programs, including curriculum design, playbook development, and certification processes. Execute and evaluate program effectiveness to ensure alignment with business objectives.
• Communication & Stakeholder Management: Partner with SDR Leadership and key stakeholders across Revenue Ops, Marketing Ops, and Business Ops to execute and evaluate program effectiveness. Align stakeholders and collaborate with the broader Revenue Enablement team to execute strategies and manage cross-functional initiatives.
• Presentation / Facilitation Skills: Facilitate SDR training, including cold calling, multithreading, account prioritization, objection-handling, and qualification. Coach SDRs on processes and new rollouts, ensuring effective knowledge transfer.
• Project Management: Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals. Coordinate with cross-functional teams to deliver on strategic initiatives.
• Analytical Skills: Review and analyze data to inform enablement recommendations based on business gaps. Interpret key performance metrics to identify opportunities for impact and ensure rapid SDR ramp-up and effectiveness.
• Content Development: Create and update onboarding content for new SDRs, ensuring relevance and accessibility. Develop documentation and reference materials to support SDR teams in quickly finding and adopting sales content.

Requirements

• At least 3 years of relevant experience in Enablement, Program Management, Product Marketing, Sales Operations, and/or Sales.
• Ability to thrive in very fast-paced environments, managing shifting priorities and multiple tasks without becoming overwhelmed.
• Strategic mindset with an ability to navigate ambiguity.
• Aptitude for problem-solving and working cross-functionally.
• Knowledge of SDR sales skills surrounding successful outbounding.
• Exceptional communication, presentation, and organizational skills.
• Self-starter with a bias towards action.
• Strong operational excellence skills—understands how to organize chaos, streamline processes, and create workflows to support more efficient working processes.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.

Rippling highly values in-office collaboration and company culture. For office-based employees (those who live within a defined radius of a Rippling office), working in the office at least three days a week is considered an essential function of the role.

Pay

The salary for US-based employees will be aligned with one of the ranges below based on location and other factors such as professional background, experience, and location. Final offer amounts may vary from the listed ranges.

• US Tier 1: 108,000 - 180,000 USD per year
• US Tier 2: 97,200 - 162,000 USD per year