Program Manager, Senior

This position is based in the United States and provides the opportunity to lead complex federal IT programs, driving successful delivery across large-scale technology initiatives. The role requires strategic leadership, operational oversight, and strong stakeholder management to ensure mission-critical services are delivered effectively. You will oversee multidisciplinary teams, manage program performance, and serve as a key connection between government stakeholders and technical teams. This fully remote role supports high-impact public-sector technology programs while collaborating with experienced professionals across multiple domains.

About the Role

The Senior Program Manager will provide overall leadership, management, and accountability for the successful execution of a complex federal IT services program. This role will oversee multiple teams, ensure contractual and operational excellence, and establish the processes required to deliver secure, reliable, and high-quality technology solutions.

Responsibilities

• Provide strategic program leadership and oversee the execution of multiple contractor teams supporting enterprise IT services.
• Serve as the primary liaison between government representatives, technical stakeholders, leadership teams, and project personnel.
• Establish and maintain program governance structures, communication processes, escalation procedures, and performance management frameworks.
• Develop and manage program plans covering technical delivery, staffing, quality, risk, communication, transition, and operational performance.
• Ensure projects are delivered within approved scope, schedule, budget, staffing, security, and quality requirements.
• Coordinate dependencies across software development, infrastructure, operations, cybersecurity, configuration management, and technology initiatives.
• Monitor staffing requirements, workforce performance, onboarding activities, training, retention, and security clearance processes.
• Review and approve project plans, schedules, risk registers, corrective action plans, deliverables, and management reports.
• Identify and mitigate technical, operational, staffing, cybersecurity, and performance risks.
• Ensure timely completion and submission of contractual deliverables, progress reports, metrics, and required documentation.
• Monitor service performance, customer satisfaction, system availability, vulnerability remediation, quality standards, and operational objectives.
• Lead program reviews, executive briefings, technical discussions, audits, and performance meetings.
• Ensure compliance with federal security, privacy, cybersecurity, accessibility, records management, and operational requirements.
• Manage program-level improvements, transitions, knowledge transfer activities, and continuous improvement initiatives.
• Provide technical and strategic direction for systems integration, development activities, and cross-team priorities.

Requirements

• Bachelor’s or associate degree in Computer Science, Information Technology, Engineering, Mathematics, Business Management, or a related field; equivalent experience may be considered.
• Active Project Management Professional (PMP) certification required.
• Minimum of 8 years of experience providing technical leadership and project/program management.
• Minimum of 3 additional years of supervisory or team leadership experience.
• At least 5 years of experience managing change management and process improvement initiatives.
• Demonstrated experience leading enterprise IT programs involving systems engineering, software development, infrastructure, cybersecurity, or systems integration.
• Experience managing cost, schedules, staffing, risks, technical performance, deliverables, and customer relationships.
• Experience preparing and presenting program reports, briefings, and executive communications.
• Ability to obtain and maintain required government background investigation and security requirements.
• Experience supporting federal government programs or mission-focused organizations preferred.
• Experience managing Agile, DevSecOps, IT operations, cloud, cybersecurity, configuration management, or systems engineering services preferred.
• Familiarity with federal cybersecurity frameworks, including NIST, RMF, STIG, Section 508, privacy requirements, and supply-chain risk management.
• Knowledge of government contracting processes, service-level metrics, corrective action management, and contract performance reporting is a plus.
• Strong leadership, communication, problem-solving, and organizational skills.

Benefits

• Competitive annual salary range of $135,000 - $155,000 depending on experience, qualifications, skills, and market conditions.
• Fully remote work opportunity.
• Medical, dental, and vision insurance coverage.
• Life and disability insurance benefits.
• 401(k) retirement plan with employer match.
• Paid holidays and paid time off.
• Sick and vacation leave programs.
• Employee assistance program (EAP).
• Educational reimbursement opportunities.
• Commuter benefits.
• Pet insurance options.
• Opportunity to support impactful federal technology initiatives.
• Professional growth opportunities within a mission-focused environment.