Senior Program Manager (Hybrid)

About the role

We are seeking a Senior Program Manager to join our IT team based in our Canton, MA; Boston, MA; Farmington, CT or Raleigh, NC offices on a hybrid schedule. The ideal candidate will be responsible for overseeing multiple large-scale, complex technology initiatives, engaging cross-functional teams, and ensuring project success.

Responsibilities

• Understand and articulate the business need and project objectives, ensuring team members have a clear view of the desired outcome.
• Develop detailed project plans, including project tasks, resource requirements, budget, timelines, milestones and success criteria.
• Identify and manage project dependencies and resource constraints.
• Monitor and report on key project milestones.
• Manage changes in project scope, escalating issues as necessary.
• Track and report on key project milestones.
• Make recommendations for necessary adjustments to project plans and/or assigned resources to meet project objectives.
• Identify, monitor and communicate project related issues and risks.

Requirements

• Bachelor’s degree in Business, Computer Science, Information Systems or other related fields, or equivalent work experience required.
• 7-10 years of IT project management or related business work experience, with at least 3-5 years managing large scale, complex projects.
• Experience with meeting facilitation and conflict resolution.
• Demonstrated management, leadership and teambuilding skills.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in project management methodologies such as Agile, Waterfall, etc.
• Experience with project management software like Microsoft Project, JIRA, etc.

Skills

• Excellent organizational and problem-solving skills.
• Strong analytical and decision-making abilities.
• Ability to prioritize tasks and manage time effectively.
• Experience with stakeholder management and communication.

Benefits

This position offers a comprehensive benefits package including:

• Comprehensive medical, dental and vision insurance with no waiting period.
• Competitive paid time off programs.
• 401(k) savings and annual contributions of up to 12% of annual salary.
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits.

Pay

The typical base salary range for this position is $126,000 - $168,000 based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $147,000 - $172,000.

Schedule

The role is offered on a hybrid schedule.