Senior Program Manager – Digital/ECommerce(Visa Independent)
Project Manager Responsibilities
Lead end-to-end planning and delivery of complex technology programs
Create and manage program roadmaps, timelines, dependencies, governance, risks, and communication plans.
Cook up and manage program roadmaps, timelines, dependencies, governance, risks, and communication plans.
Cook up and manage program roadmaps, timelines, dependencies, governance, risks, and communication plans.
Coordinate multiple IT teams, business stakeholders, and third-party vendors to ensure successful delivery.
Drive program planning activities, including scope review, dependency identification, milestone planning, and resource coordination.
Establish program governance, reporting cadences, and executive-level status communications.
Hold vendors and stakeholders accountable for deliverables, timelines, and commitments.
Identify risks, gaps, and implementation challenges early and develop mitigation strategies.
Oversee execution across multiple workstreams while ensuring alignment with business objectives.
Required Skills
- 7+ years in technical project or program management as job title on resume
Program Manager experience required
Ability to own and plan complex, enterprise-level programs from initiation through delivery.
Experience creating program structures, governance, dependencies, timelines, and communication cadences.
Ability to influence stakeholders, hold vendors accountable, and drive decision-making.
Strong organizational skills and the ability to operate in ambiguous environments.
Experience identifying risks and "gotchas" early in the planning process.
Comfortable working across multiple teams, vendors, and workstreams.
Experience working with cross-functional teams (product, Dev, engineering, store operations, etc)
End-to-end program planning
Multi-Vendor Program Management
Program Governance & Reporting
Dependency Management
Stakeholder Influence & Executive Communication
Risk Identification & Mitigation
Cross-Functional Team Coordination
Retail & E-commerce Industry Knowledge
Technical Program Artifacts Management
Detail Documentation & Decision Tracking
Ambiguity Navigation & Problem Solving
Technical Skills
Jira (Program Planning)
Microsoft Project / Smartsheet
Confluence / SharePoint
Microsoft Excel / PowerPoint
Agile / Scrum Methodologies
Industry Experience
Retail
E-commerce
Digital
Technology
Multi-System Integration