Senior Program Manager CUNY MTA Internships

About the role

The Office of Career and Internship Programs seeks a collaborative and results-driven professional to lead and expand the CUNY MTA internship program. Reporting to the Director of Public Sector Internships, the Senior Program Manager will lead the development and growth of the university-wide CUNY MTA internship program, focusing on contract, program and budget management, marketing, recruiting and scaling to ensure these internship opportunities reach as many students as possible. The Senior Program Manager will work closely with campuses, employer partners, and other stakeholders to align the program with workforce needs and increase access to high-quality, career-connected learning experiences.

Responsibilities

• Coordinate onboarding, payroll, and timekeeping processes for interns in collaboration with CUNY and RF CUNY teams.
• Track intern hours, address payroll inquiries, and support compliance with HR processes.
• Lead or assist with information sessions, meetings, and stakeholder communications.
• Provide high-quality customer service to students, partner agencies, and CUNY staff.
• Create and manage program budgets, fiscal planning, contracts, and financial reporting, coordinating with university and external fiscal partners to ensure compliance and adherence to grant and funding requirements.
• Perform analysis and develop reporting of program data to evaluate performance, measure student and employer outcomes, campus engagement and participation, and identify opportunities for operational and programmatic improvement.
• Develop and manage marketing and promotion of the program, including hosting information sessions to ensure maximum participation from CUNY students.
• Perform regular check-ins with interns and employer partners through meetings and surveys.
• Perform other related duties and special projects as needed.

Requirements

• Minimum three (3) years of relevant experience.
• Proactive, diplomatic and collaborative work style with strong interpersonal communication, relationship building and presentation skills to work effectively with stakeholders.
• Dependable with effective organizational, time management and priority setting skills to manage multiple assignments and projects and meet deadlines.
• Demonstrated ability to work independently and collaboratively in a fast-paced and high-volume work environment.
• Demonstrated computer skills and experience with standard desktop tools (e.g., MS Office, Zoom).
• Ability to travel to multiple sites throughout NYC.
• Bachelor’s degree required.

Preferred Qualifications

• Cultural competency and commitment to promoting opportunity and equity in higher education and conducting workshops, webinars, and other career readiness activities and events for students.
• Demonstrated computer skills and experience with Handshake, AirTable.

Work Environment and Physical Requirements

This position is based in a professional office environment and follows a hybrid work schedule: 70% in-person (7 days) and 30% remote (3 days) during each two-week payroll cycle. Laptops and other equipment will be provided to support working remotely.

• Sit for extended periods.
• Use a computer and other office equipment.
• Occasionally lift or move items up to 20 pounds.

Reasonable accommodation will be provided to individuals with disabilities or other needs in accordance with RFCUNY policies and applicable laws.

Pay

$70,000