Senior Program Manager

Key Responsibilities

• Support the execution and day-to-day management of global program initiatives across multiple sites and regions.
• Cook up coordination with internal teams, client stakeholders, consultants, and suppliers to support project execution, delivery schedules, and operational consistency.
• Track program milestones, risks, action items, and dependencies to support successful delivery outcomes.
• Support implementation of program governance processes, workflows, and reporting standards.
• Aid in program documentation, rollout planning, meeting coordination, and status reporting.
• Monitor project schedules, permitting timelines, fabrication status, installation progress, and closeout activities.
• Aid in continuous improvement initiatives and operational process enhancements across the program.
• Support onboarding coordination, and ongoing management of vendors.
• Aid in supplier communication, bid coordination, proposal reviews, and design reviews.
• Monitor vendor performance, schedule adherence, deliverables, and compliance with program standards.
• Help identify and mitigate risks associated with vendor performance, logistics, permitting, and project execution.
• Maintain vendor trackers, reporting tools, and supplier performance documentation.
• Support communication and coordination between client stakeholders, project teams, suppliers, and leadership.
• Participate in regular program meetings and provide updates on project status, risks, and key deliverables.
• Help ensure alignment between client expectations, operational priorities, and program execution activities.
• Prepare and distribute agendas, meeting minutes, and other related documents.
• Support development and maintenance of program dashboards, trackers, reporting tools, and operational documentation.
• Aid in workflow documentation, SOP development, process mapping, and governance materials.
• Track budgets, invoices, forecasts, and program-related financial information.
• Support data management activities to improve visibility, reporting accuracy, and operational consistency across the program.

Qualifications

• Minimum of five years of related program or project management experience.
• Proficiency with MS Office Suite, MS Project, Acrobat Professional or Bluebeam, MS Visio.
• PMP, PgMPLSS Greenbelt or higher certification a plus.
• Experience using data and analytics to make informed decisions.
• Strong verbal and written communication.
• Strong analytical, problem-solving, risk management, conflict resolution skills, and has the ability to work with all levels of management across multiple teams.
• Ability to schedule and manage time/initiatives/tasks effectively.

Physical Requirements

• Must have reliable transportation in the New York Metro area.
• The person in this role needs to be able to occasionally lift up to 25 pounds.
• Willing to travel up to 25% of time within U.S.