Senior Program Manager

About the role

We are looking for a Senior Program Manager to join our PMO team within Information Technology Services (ITS) in Kansas City, Ann Arbor, MI or Philadelphia, PA.

Responsibilities

• Develop and manage end-to-end program and project plans, including timelines, milestones, and budget tracking
• Lead ERP and enterprise application programs, ensuring alignment to business value and strategic roadmap delivery
• Identify risks and dependencies, and implement mitigation strategies to keep delivery on track
• Manage resource allocation across internal teams and third-party vendors, resolving conflicts as needed
• Partner with stakeholders across IT, Finance, and corporate functions to align on priorities and business outcomes
• Support portfolio planning, prioritization, and continuous improvement initiatives across the PMO

Requirements

• Bachelor’s degree in business, Technology, or related field, or equivalent relevant work experience
• At least 7 years of project/program management experience in the technology industry
• 2+ years managing large ERP implementations (e.g., Oracle, NetSuite)
• 5+ years managing technology application projects across SDLC and ITIL frameworks

Qualifications

• PMP (Project Management Professional) certification
• Strong understanding of financial management, risk management, and enterprise program delivery
• Ability to communicate with executive leadership and scale messaging across business and IT stakeholders
• Knowledge of Oracle EBS, NetSuite, Microsoft Office Suite (advanced Excel, PowerPoint), PowerBI, Jira, Confluence

Skills

• Strong understanding of financial management, risk management, and enterprise program delivery
• Ability to communicate with executive leadership and scale messaging across business and IT stakeholders
• Knowledge of Oracle EBS, NetSuite, Microsoft Office Suite (advanced Excel, PowerPoint), PowerBI, Jira, Confluence

Benefits

The role offers a competitive salary and benefits package, including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. This is a hybrid position working in the office up to 2 days a week, Monday–Friday during general business hours.