Senior Program Assistant

About the Role

A Senior Program Assistant is a paraprofessional class that performs a variety of assignments involving public contact work of a specialized nature. Employees in this class are responsible for administering, monitoring, and/or implementing a major program, process, or technical functional area within a unit or department. This role requires advanced technical knowledge in specific functional areas, the ability to explain and interpret information, and working independently with regular exercise of independent judgment.

Duties may include supervising clerical and/or paraprofessional staff, working with accounting or financial data, and relieving supervisors of administrative details. This class is distinguished from the Program Assistant class by its more advanced technical and complex nature, independent discretion in program or process management, and potential supervisory responsibilities.

Minimal supervision is received from an administrative or professional staff person, unit director, or department manager. Employees may be required to work evenings, weekends, and holidays for special events.

This recruitment fills one vacancy in the Community Services Department and one in the Mesa Police Department Fiscal – Employee Services, and will also create a Citywide list for future vacancies.

Responsibilities

• Administer, monitor, and/or implement a major program, process, or technical functional area within a unit or department.
• Exercise independent judgment in decision-making related to program areas.
• Supervise clerical and/or paraprofessional staff (by assignment).
• Work with accounting or financial data.
• Relieve supervisors of administrative details.
• Perform public contact work of a specialized nature.
• Work evenings, weekends, and holidays for special events (by assignment).

Requirements

• Graduation from high school or GED.
• Extensive (5+ years) experience in a responsible paraprofessional capacity including public contact work. An Associate’s Degree from an accredited college or university may substitute for two years of the required experience.
• For the Police Department Wellness Assignment: 3–5 years of experience instructing Brazilian Jiu-Jitsu (BJJ), advanced defense/control tactics, and current black belt or higher-level certification.
• Must pass a background investigation through the City of Mesa Police Department, Arizona Department of Public Safety, and Federal Bureau of Investigation prior to employment (by assignment).
• Must obtain a Notary Public License within three months of hire or promotion date (City Clerk Assignment).
• Must possess a valid Class D Arizona Driver’s License by hire or promotion date (by assignment).
• Subject to pre-employment or pre-placement alcohol, drug, and/or controlled substance testing (Police Department and Mesa Public Safety Support Department Assignments).

Preferred Qualifications

• Experience with personal computer (PC) software applications (e.g., word processing, spreadsheet, data manager, desktop publishing, and Hypertext Markup Language [HTML]).
• Experience in a technical area related to the program area.

Employee Values

All employees of the City of Mesa are expected to uphold and exhibit the City’s shared employee values of Knowledge, Respect, and Integrity.