Senior Product Marketing Manager (Intellectual Property)

About the role

The Senior Customer & Enablement Marketing Manager supports Clarivate's Intellectual Property division, driving strategic customer engagement and empowering adoption across the IP Management Software portfolio.

Responsibilities

• Design and execute customer marketing strategies that drive adoption, retention and expansion
• Build and scale lifecycle programs—from onboarding through renewal, advocacy and community
• Translate product capabilities into clear, outcome-driven messaging and lead customer communications (including product updates and release comms)
• Develop high-impact content and thought leadership (white papers, case studies, enablement, campaigns)
• Partner across Marketing, Product, Sales, and Customer Success to deliver a unified customer experience, including executive engagements and events
• Measure and optimize performance, linking programs to adoption, retention and advocacy outcomes

Requirements

• Bachelor’s degree or equivalent relevant work experience
• 7+ years of experience in B2B marketing, with strong experience in customer marketing, lifecycle marketing, or enablement
• Experience working across global, cross-functional go-to-market teams

Qualifications

• An MBA or advanced degree
• Product Marketing experience in software, data, or services
• B2B Product Marketing experience
• Prior experience working in the intellectual property industry
• Strong understanding of customer lifecycle, success models, and adoption frameworks

Skills

• Exceptional storytelling and writing skills
• Experience creating high-impact thought leadership and customer content (white papers, case studies, enablement, campaigns)

Benefits

Full-time permanent position based remotely in Boston, MA. This position may require occasional business travel. This position requires a working schedule Monday – Friday with some scheduling flexibility available around core working hours.

Pay

Competitive salary and benefits package

Schedule

Flexible remote work schedule