Senior Product Manager, Technical, Smart Glasses (Enterprise)

About the role

Imagine being part of a team building the future of Smart Glasses. Amazon’s Smart Delivery Glasses are just the beginning. Amazon is focused on bringing AI, technology, and design into a form that is familiar to millions of people in a way that has never been done before. If you are excited about pushing the envelope and developing brand new experiences that empower users to do more as they engage with the physical world, we would love to meet you.

Responsibilities

• Lead the development and execution for future versions of enterprise smart glasses and wearables.
• Develop crisp working backwards documents (PR-FAQs) and detailed product requirements that can be used to create product specifications and architecture.
• Lead initiatives throughout various stages of the product lifecycle - from ideation to development to launch - while working cross-functionally across product, engineering, design, program, operations, and business teams with a hands-on, execution-focused mindset to deliver the product to market.
• Own enterprise-specific product requirements including device management, fleet deployment strategies, field serviceability, and operational integration with existing enterprise systems and workflows.
• Define, design, and automate enterprise workflows that integrate with existing operational systems, ensuring the product delivers measurable productivity and safety outcomes from day one.
• Develop deployment playbooks and device management strategies for large-scale rollouts across distributed workforces, including provisioning, OTA updates, and field support models.
• Partner with operations teams to define deployment strategies, training programs, and support infrastructure for large-scale enterprise rollouts.
• Define and drive the product roadmap based on team vision and strategy. Understand customer needs and identify opportunities to create or improve products and features. Champion and gain buy-in for the strategy and roadmap by influencing and effectively communicating with internal stakeholders and senior management.
• Proactively identify and resolve issues that may impair the team’s ability to meet strategic, financial, operational, and technical goals.
• Drive executive-level decision making and manage prioritization/trade-offs throughout the product lifecycle.
• Stay closely connected to the latest developments in the smart glasses and wearable technology categories, anticipating future trends and opportunities to drive innovation.

Qualifications

• Bachelor's degree
• 5+ years of technical product or program management experience
• Experience with end to end product delivery
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience with end to end product delivery of integrated hardware-software products