Senior Product Manager, Technical

Role & Responsibilities

All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Senior Product Manager - Technical at Mastercard, you are expected to perform the following general responsibilities:

• Owns and drives product feature delivery from concept through launch, ensuring alignment with platform strategy and business objectives.
• Contributes to product vision, roadmap planning, and working-backwards artifacts for assigned initiatives.
• Partners with business and engineering teams to define requirements, prioritize enhancements, and deliver customer value.
• Identifies opportunities to enhance platform capabilities and recommends solutions based on customer needs, market trends, and platform strategy.
• Supports release planning by defining feature goals, managing priorities, and balancing business value with technical feasibility.
• Collaborates with internal stakeholders and customer-facing teams to collect, prioritize, and address customer feedback and feature-level issues.
• Defines and tracks key product and operational metrics to measure feature adoption, performance, and business outcomes.
• Facilitates cross-functional discussions to gather requirements, align stakeholders, and drive continuous product improvement.
• Reviews feature demonstrations and validates delivery against acceptance criteria and intended business outcomes.
• Supports product launches, monitors post-release health, and drives actions to improve adoption, customer experience, and operational performance.
• Builds strong relationships across Product, Engineering, Operations, and Business teams to influence outcomes and drive alignment.

Qualifications & Skills

• Passionate about understanding customer needs, product usage patterns, and operational characteristics to drive product improvements.
• Demonstrated ability to independently manage complex initiatives while collaborating effectively across teams.
• Experience delivering cloud-native products, platforms, APIs, or digital experiences at scale.
• Strong analytical and problem-solving skills with a data-driven approach to prioritization and decision-making.
• Ability to evaluate trade-offs across customer experience, business outcomes, technical complexity, and operational considerations.
• Experience working in Agile environments (Scrum, Kanban, SAFe, or similar methodologies).
• Effective communicator who can influence peers and stakeholders through clear, concise, and compelling communication.
• Skilled at translating business requirements into actionable product requirements and clearly documented acceptance criteria.
• Strong stakeholder management skills with the ability to build partnerships and drive consensus across cross-functional teams.
• Passion for continuous improvement and delivering measurable customer and business value.
• Bachelor's degree in software engineering, computer science, information technology, business, or a related discipline preferred, or equivalent practical experience.

Pay

O'Fallon, Missouri: $104,000 - $177,000 USD