Senior Product Manager, Technical , OMHS Software, Controls, and Science

About the role

We are looking for a Senior Product Manager, Technical to own an entire product within our industrial automation portfolio. You will define product strategy, vision, and roadmap independently.

Responsibilities

• Define and own the product strategy, vision, and multi-quarter roadmap for your product area
• Work backwards from customer needs to identify the right problems to solve and the right sequence to solve them
• Own the business value framing: cost-to-run, operational entitlement delivered, adoption trajectory, and reliability targets
• Make build/buy/partner decisions with clear business justification
• Own your product from problem discovery through deployment and sustained operational performance
• Direct Engineering Partnership
• Engage engineering leaders directly to present requirements, evaluate complexity, and co-own technical direction
• Influence architecture decisions through data-driven contributions and customer evidence
• Define acceptance criteria that engineering builds against, with clarity on what "done" means
• Customer Voice and Research
• Conduct customer research through site visits, office hours, and direct operational observation in fulfillment buildings
• Treat internal operations and support teams as first-class customers, proactively collecting their needs
• Translate customer pain into prioritized engineering work with quantified business justification
• Deployment and Post-Launch
• Manage Phase Gate Reviews with Operations during deployment to live sites
• Ensure training content ships as a product requirement, not an afterthought
• Own post-launch support plans including triage, issue management, and continuous improvement
• Define and monitor KPIs: adoption, reliability, cost savings, customer satisfaction

Qualifications

• Bachelor's degree in a technical field
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time
• Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products
• Experience in building and driving adoption of new tools
• Experience owning feature delivery and tradeoffs of a product