Senior Product Manager - Tech, Private Pricing Programs, Analytics & Insights

About the role

The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for multi-year spend commitments. Private Pricing offers AWS customers the opportunity to accelerate their cloud transformation journeys through multi-year relationships with AWS, delivering maximal value to customers in terms of pricing, access to services, and opportunities to innovate. For Amazon, Private Pricing drives more extensive, deeper, and longer-lasting relationships with customers. Today, Private Pricing largely serves AWS’s enterprise customers seeking to make cloud commitments in exchange for pricing value, and exclusively serves customers brought in via AWS or partner sellers. Private Pricing is poised to grow both revenue and margin by expanding access to Private Pricing and by expanding the value proposition of AWS for Private Pricing customers.

Responsibilities

• Proven experience with implementing direct-to-customer technologies (i.e., websites, mobile apps)
• Experience converting customer needs into solutions using proven methods such as design thinking and agile product leadership
• Manage complex technology implementations, coordinating internal and external cross-functional stakeholders across geographies
• Prioritize features, experience enhancements, bug fixes, and simplify tech landscape based on predefined criteria in a fast-paced, complex environment
• Manage blockers, drive escalations, anticipate and make trade-off decisions, balance business needs and technical constraints, and maximize business benefit while delivering excellent customer experiences
• Design and implement new processes through tools and technology to scale the Private Pricing Experience
• Analyze data and customer needs to provide tooling recommendations and enhancement ideas
• Evolve norms and processes for 3PM such as product management templates, backlog management, prioritization criteria, requirements writing, communications and stakeholder management

Requirements

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent in a related field
• Experience with end to end product delivery
• Experience owning feature delivery and tradeoffs of a product

Qualifications

• Experience as a product manager or owner
• Experience owning technology products
• Experience in influencing senior leadership through data driven insights
• Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
• Experience with SQL