Senior Product Manager - Tech, Private Pricing Programs, Analytics & Insights
About the role
GDSP is seeking an individual to join the Private Pricing Product Management (3PM) team, an organization responsible for driving the growth and scale of the Private Pricing Experience through new tools, technology enhancements, automation, and generative AI. As a Product Manager - Tech you will own the full product lifecycle for tools and technologies that improve the internal and external customer experience. To do this, you will work across the GDSP organization and with cross-org development teams (outside GDSP) to innovate, build and iterate on tools and technology enhancements that enhance the user experience. You will work with both internal and external stakeholder teams to define and influence product roadmaps to implement solutions at scale that support customer needs.
This is a high-visibility and high-impact role that will interact with AWS VP leadership. The role requires a customer-centric approach where you'll need to respond with a sense of urgency using your technical and business judgement and effectively communicate with leaders and peers.
Key job responsibilities
- Proven experience with implementing direct-to-customer technologies (i.e., websites, mobile apps)
- Experience converting customer needs into solutions using proven methods such as design thinking and agile product leadership
- Manage complex technology implementations, coordinating internal and external cross-functional stakeholders across geographies
- Prioritize features, experience enhancements, bug fixes, and simplify tech landscape based on predefined criteria in a fast-paced, complex environment
- Manage blockers, drive escalations, anticipate and make trade-off decisions, balance business needs and technical constraints, and maximize business benefit while delivering excellent customer experiences
- Design and implement new processes through tools and technology to scale the Private Pricing Experience
- Analyze data and customer needs to provide tooling recommendations and enhancement ideas
- Evolve norms and processes for 3PM such as product management templates, backlog management, prioritization criteria, requirements writing, communications and stakeholder management
Basic qualifications
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent in a related field
- Experience with end to end product delivery
- Experience owning feature delivery and tradeoffs of a product
Preferred qualifications
- Experience as a product manager or owner
- Experience owning technology products
- Experience in influencing senior leadership through data driven insights
- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
- Experience with SQL
Pay
USA, IL, Chicago - 151,200.00 - 204,600.00 USD annually
USA, TN, Nashville - 143,700.00 - 194,300.00 USD annually
USA, VA, Arlington - 151,200.00 - 204,600.00 USD annually
USA, VA, Herndon - 151,200.00 - 204,600.00 USD annually
USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually
Benefits
Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
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