Senior Product Delivery Associate - Portfolio Strategy and Automation Bilingual Required English and Spanish

Job Responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Work with cross-function teams, build key relationships, and enable the product to continuously deliver value
• Participate in test automation code reviews and provide clear, constructive feedback
• Mentor junior testers and pilot new tools/techniques to improve efficiency and coverage

Required Qualifications, Capabilities, And Skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Bachelor's degree in Computer Science/IT (or equivalent experience)
• 4+ years in software testing, with a strong focus on test automation
• Hands-on experience with at least one modern automation framework (e.g., Selenium, Cypress, Playwright, Appium)
• Proficient in a test automation programming language (e.g., Java, Python, JavaScript, C#)
• Experience with test management/defect tracking and CI/CD tools (e.g., Jira/TestRail; Jenkins/GitLab)

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.