Senior Printing Test Technician

Responsibilities

• Ensure daily understanding of shift success criteria to meet test needs, schedule and budget requirements.
• Cook up the delivery and inventory of building materials to ensure the team is fully prepared for success.
• Maintain clear and professional communication with team members under pressure and across the ICON organization.
• Take ownership of steady machine or test rig operation and collaborate with ICON teams as necessary to address and resolve operational issues.
• Oversee execution and coordination of all test build activities including foundation prep, top plate installation, shoring, and bond beams.
• Work closely with other Senior Phoenix Testing Technicians to maintain operational efficiency.
• Provide supervision and guidance to Phoenix Testing Technicians in alignment with company policies and management directives.
• Manage site support equipment as required during the shift.
• Perform build activities including reinforcement adjustment and placement as needed.
• Execute and document QC measurements on material samples during operations.
• Coordinate and perform repairs as necessary when printer issues arise, including coordinating parts, performing replacements, and conducting calibrations.
• Connect and disconnect electrical, pneumatic, and network cabling to ensure proper printer mobility and setup.
• Terminate camlock power cables and EtherCAT cables with proficiency.
• Navigate remotely into devices (printers, filling stations) and utilize Twincat for navigation, reset, and topology management.
• Utilize a multimeter effectively to diagnose and resolve issues.
• Troubleshoot systems virtually or in person, using schematics or other documentation to resolve issues.
• Manage inventory of replacement parts and coordinate their delivery, ensuring accurate record-keeping in ticketing systems.
• Update and maintain accurate work steps and status within the ticketing system for each service request.
• Efficiently set up, configure, and troubleshoot generators.
• Demonstrate a deep understanding of hydraulic systems and their maintenance.
• Minimize downtime by identifying root causes of technical issues and implementing timely solutions.
• Maintain advanced proficiency in PLCs, VFDs, and electrical systems, having completed Beckhoff Learning Foundations and Machine Builder Core Functionality courses provided by ICON.

Minimum Qualifications

• Associate's degree or relevant technical certification with at least 3+ years of hands-on experience, OR 5+ years of hands-on experience in manufacturing, fabrication, or a related field, OR 2+ years in a supervisory or leadership role within a technical environment.
• Proven experience supervising and guiding Field Operations Technicians, ensuring alignment with company policies and management directives.
• Extensive experience coordinating and performing repairs as necessary when printer issues arise, including coordinating parts, performing replacements, and conducting calibrations.
• Ability to collaborate with sustaining engineering teams to resolve complex technical challenges.
• Expert proficiency in troubleshooting and maintaining complex systems across electrical, mechanical, and software domains.
• Advanced skills in preventative maintenance, proactively identifying and addressing potential system issues to ensure efficient operations.
• Extensive hands-on experience with diagnostic tools and systems, including multimeters, PLCs, VFDs, and TwinCAT.
• In-depth knowledge and experience in managing hydraulic systems, including advanced troubleshooting, maintenance, and repairs.
• Exceptional documentation skills, ensuring detailed and accurate records of troubleshooting steps and repairs in compliance with ICON’s standards.
• Proven experience with the completion and documentation of printer downtime attribution.
• Experience accurately tracking and documenting all build activity steps in Procore, from the initial print through the completion of the structure.
• Advanced proficiency in operating heavy machinery to ensure smooth function.
• Proven understanding of ICON printer product quality.
• Thorough understanding of ICON’s products, services, and systems, with the ability to apply knowledge effectively in operations.
• Strong verbal and written communication skills, essential for collaboration and coordination across all team levels.
• Demonstrated leadership ability, with a passion for working in and leading teams toward collective goals.
• Proven ability to take initiative, proactively identify and resolve obstacles, and implement continuous improvement strategies.
• Excellent prioritization and time management skills, with the ability to thrive in dynamic, fast-paced environments.
• Fluency in English.