Senior Principal Business Operations Lead (Nashville, TN)

About the role

The Global Program Controls organization provides governance, reporting, controls processes, cost management support, and portfolio visibility to help Oracle Cloud Infrastructure deliver global data center programs with greater consistency, transparency, and execution discipline. This individual‑contributor role transforms complex operational and technical information into accurate, decision‑ready insights for senior executives. The successful candidate moves fluidly between detailed operational data and CEO‑level communication—digging into underlying facts, identifying inconsistencies, resolving ambiguity, and distilling results into clear, concise, and credible executive reporting. The position blends analytical judgment, executive communication, technical aptitude, and a delivery‑oriented mindset. Prior data‑center experience is not required; a genuine interest in learning technical subject matter is essential.

Key Responsibilities

• Data Integrity and Analytical Rigor: Establish confidence in the accuracy, consistency, completeness, and traceability of critical business and operational data; investigate discrepancies across systems, reports, teams, and data sources; develop processes and controls that improve data quality and reporting reliability; identify gaps and create a defensible source of truth while balancing speed with precision.
• Executive Reporting and Communication: Translate highly technical or operational information into clear narratives for the CEO and senior executives; produce executive reports, briefings, presentations, and decision‑support materials; distill large volumes of information into key insights, risks, decisions, and actions; tailor depth, language, and format to the audience; anticipate executive questions and prepare supporting analysis.
• Business and Technical Learning: Build deep understanding of the company’s business model, operations, technology, customers, systems, and performance drivers; become conversant with data‑center operations, low‑voltage work, rack and compute deployment, hardware validation, testing, and server turn‑up; engage with engineers, operators, vendors, and SMEs to synthesize technical processes and risks.
• Program Execution and Problem Solving: Apply project‑manager discipline to ambiguous, cross‑functional work; define problems, organize workstreams, clarify owners, establish milestones, and drive deliverables; coordinate across technical, operational, finance, strategy, and leadership teams; manage multiple high‑priority requests while maintaining accuracy and sound judgment.
• Executive and Operational Support: Serve as a trusted partner to senior leadership on critical analyses, executive deliverables, and time‑sensitive business issues; independently own complex requests with limited direction; diagnose and resolve urgent “fire‑drill” situations; handle sensitive, confidential, or executive‑level information with discretion; provide flexibility for occasional support outside standard hours when urgent circumstances arise.

Candidate Profile

The ideal candidate is a senior, hands‑on operator who combines intellectual curiosity with an exceptional standard for accuracy. They enjoy digging deep into details without losing sight of the larger business narrative, questioning data sources, calculations, completeness, and story. They thrive on turning analysis into clarity, decisions, and action, and are energized by technical complexity and unfamiliar subject matter. While deep expertise in data‑center infrastructure is not required, a willingness to learn, engage with technical experts, and develop fluency to identify risks and communicate clearly is essential.

Required Qualifications

• Approximately 10–15 years of relevant experience in business operations, strategy, analytics, executive reporting, program management, management consulting, finance, corporate strategy, or a related field.
• Demonstrated success translating complex technical or operational information into executive‑level reports and presentations.
• Exceptional written communication skills suitable for CEO or board‑level audiences.
• Strong analytical judgment and a commitment to data accuracy and integrity.
• Experience investigating inconsistent or incomplete data and coordinating cross‑team resolution.
• Proven ability to lead complex, cross‑functional initiatives as a senior individual contributor.
• Strong project and program management capabilities, including planning, prioritization, dependency management, and follow‑through.
• Ability to learn unfamiliar businesses, technologies, infrastructure, and operating models quickly.
• Comfort engaging with detailed technical information and working closely with engineering or operations teams.
• Comfort operating in an environment with ambiguity, changing priorities, and urgent requests.
• High degree of ownership, responsiveness, discretion, and professional judgment.
• Onsite position in Nashville, TN.

Preferred Qualifications

• Experience in management consulting, corporate strategy, finance, operations, transformation, technical program management, or an executive office.
• Experience preparing materials for C‑suite executives, boards of directors, investors, or other senior stakeholders.
• Familiarity with business intelligence, reporting, data governance, operational metrics, or enterprise systems.
• Experience in a technically complex, infrastructure‑intensive, or operationally demanding environment.
• Exposure to data‑center operations, physical infrastructure, low‑voltage systems, hardware deployment, testing, commissioning, or related technical environments.
• Evidence of succeeding across industries or learning a new industry quickly.
• Advanced proficiency with presentation, spreadsheet, reporting, and data‑visualization tools.

What Success Looks Like

• Become a trusted source of accurate, well‑supported information for senior leadership.
• Develop a strong working understanding of the company’s technical and operational environment.
• Build practical fluency in data‑center operations, infrastructure deployment, testing, and server turn‑up processes.
• Improve the clarity, consistency, and credibility of executive reporting.
• Reduce time spent reconciling conflicting data and resolving recurring reporting issues.
• Create greater accountability around inputs, owners, deadlines, and executive deliverables.
• Demonstrate ability to take on ambiguous, urgent, high‑visibility work with limited oversight.
• Consistently turn complex information into clear insights, decisions, and actions.

Leadership Attributes

• Relentless commitment to accuracy
• Intellectual curiosity
• Enthusiasm for technical learning
• Executive presence
• Clear and concise communication
• Structured problem solving
• Strong ownership and follow‑through
• Sound judgment under pressure
• Comfort with technical complexity
• High standards and attention to detail
• Collaborative persistence
• Adaptability and responsiveness
• Discretion and integrity

Pay

Hiring range in USD from $114,600 – $234,600 per year. May be eligible for bonus, equity, and compensation deferral.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short‑term and long‑term disability
• Life insurance and AD&D; supplemental life insurance (employee/spouse/child)
• Health care and dependent‑care Flexible Spending Accounts
• Pre‑tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation (accrual: 13 days annually for first three years, 18 days thereafter; prorated for part‑time)
• 11 paid holidays
• Paid sick leave: 72 hours upon hire, refreshed each calendar year, carry‑over up to 112 hours
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal services
• Voluntary benefits including auto, homeowner, and pet coverage