Senior Practice Manager

Location: Sevier Valley Clinic

About the role

The Senior Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth. This role makes employment decisions including hiring, performance evaluations, coaching, and corrective action decisions, and supports ancillary services such as human resources and information systems.

This position is typically responsible for and collaborates with 10-30 Physicians and/or APPs and 23-60 Caregivers, overseeing approximately 3-7 clinics. The role may manage multiple specialties across a market, which may require some to moderate travel. The Senior Practice Manager may have oversight of up to 1-4 direct leader reports and is responsible for leading and fostering their development.

Responsibilities

• Develops vision for practice and executes plans to achieve vision.
• Works in a matrixed organization and influences non-direct reports to meet department goals.
• Directs, supervises, and coaches front office staff.
• Problem solves and addresses issues raised by physicians, employees, and patients.

Requirements

• Leadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teaming.
• Demonstrated effective communication and interpersonal relations skills.
• Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (e.g., database or presentations).

Preferred Qualifications

• Bachelor’s Degree in a related field.
• 5 years of leadership experience in a healthcare setting.
• 2 years of leadership experience over multiple departments, budgets, and leaders.

Pay

The hourly range for this position is $44.99 - $69.44. Actual hourly rate dependent upon experience.

Schedule

Scheduled Weekly Hours: 40

Benefits

We provide a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness, encompassing living healthy, happy, secure, connected, and engaged.