Senior Practice Manager

About the Role

The Senior Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations, including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship (including budget management), caregiver engagement, and growth.

This role makes employment decisions including hiring, performance evaluations, coaching, and corrective action. It also supports ancillary services such as human resources and information systems.

Responsibilities typically include collaborating with 10-30 Physicians and/or APPs and 23-60 Caregivers, overseeing approximately 3-7 clinics, and potentially managing multiple specialties across a market, which may require moderate travel. The role may have oversight of 1-4 direct leader reports.

Responsibilities

• Develop and execute a vision for practice operations.
• Lead and foster the development of direct reports.
• Influence non-direct reports in a matrixed organization to meet department goals.
• Direct, supervise, and coach front office staff.
• Problem-solve and address issues raised by physicians, employees, and patients.

Qualifications

Minimum Qualifications

• Leadership experience with a demonstrated ability to inspire and motivate others to create a culture of accountability and teaming.
• Experience working in a matrixed organization and ability to influence non-direct reports.
• Effective communication and interpersonal relations skills.
• Strong computer skills, including proficiency in word-processing, spreadsheet, and advanced applications (e.g., database or presentations).

Preferred Qualifications

• Bachelor’s Degree in a related field.
• 5 years of leadership experience in a healthcare setting.
• 2 years of leadership experience over multiple departments, budgets, and leaders.

Pay

Hourly range: $44.99 - $69.44 (dependent upon experience).

Benefits

Comprehensive benefits package covering mind, body, and spirit, including programs to foster wellness, health, happiness, security, connection, and engagement.

Schedule

Scheduled weekly hours: 40.

Location: Intermountain Health Logan Regional Hospital, Logan, Utah.