Senior Phlebotomist

About the role

The Senior Phlebotomist plays a crucial role in Optum's mission to improve health outcomes by collecting and processing laboratory specimens. This position involves a variety of duties including venipuncture, specimen collection, and performing EKGs. The role requires a strong background in phlebotomy, laboratory procedures, and patient care.

Responsibilities

• Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
• Maintain a clean, safe, and efficient work environment
• Process and prepare specimens for testing and transport
• Troubleshoot and resolve issues related to specimen collection, testing, and equipment
• Give proper patient collection instructions
• Instruct patients in post-phlebotomy care
• Properly dispose of bio-hazardous and sharps materials
• Obtain specimens for microbiology testing
• Perform electrocardiograms (EKGs) and other miscellaneous services
• Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
• Follow the venipuncture and processing standards of work
• Perform waived and moderate complexity laboratory testing, including microscopy
• Maintain accurate records of patient information, test results, and laboratory procedures
• Participate in quality assurance and quality control activities including proficiency testing
• Follow The Optum Clinic lab procedures and guidelines
• Follow the Calling Critical Value policy
• Interact with patients and healthcare providers in a professional and compassionate manner
• Register patients and locate missing lab orders and specimens
• Communicate effectively with colleagues and supervisors
• Resolve problems efficiently and promptly
• Perform duties in a manner that promotes and supports the Core Values of The Everett Clinic
• Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs, and increase customer satisfaction
• Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements
• Ensure confidentiality of patient information by following HIPAA guidelines and TEC policies

Requirements

• High School Diploma/GED
• Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington
• BLS (AHA) certification or the ability to obtain within the first 30 days of employment
• Completion of a Phlebotomy Certificate program through an accredited school
• 1+ years of experience with excellent verbal and written communication skills
• 1+ years of computer proficiency with Microsoft Office
• Ability to work a flexible 40-hour week scheduled to include: Monday through Friday from 8:00 am to 5:00 pm (shift one), Thursday and Friday from 6:45 am to 7:45 pm, Saturday and Sunday from 7:45 am to 5:00 pm (shift two)
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to abide by the code of conduct per Optum/UHG

Qualifications

• High School Diploma/GED
• Medical Assistant-Phlebotomist (MA-Pbt) certification from the state of Washington
• Completion of a Phlebotomy Certificate program through an accredited school
• 1+ years of experience with excellent verbal and written communication skills
• 1+ years of computer proficiency with Microsoft Office
• Completion of BLS (AHA) certification or the ability to obtain within the first 30 days of employment
• Completion of a Phlebotomy Certificate program through an accredited school
• 2+ years of blood draw experience
• Knowledge of laboratory information systems and electronic medical record
• Experience performing EKG's and accurately determining acceptable readings
• Knowledge of medical terminology, anatomy and physiology
• Knowledge of laboratory information systems and electronic medical record
• Demonstrated solid organizational and time management skills
• Proven ability to maintain a clean, safe, and efficient work environment
• Proven ability to troubleshoot and resolve issues related to specimen collection, testing, and equipment
• Proven ability to work with a diverse patient population, including infants, children, adults, and geriatric patients
• Thorough understanding of phlebotomy techniques, procedures, and safety protocols
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Knowledge of waived laboratory testing, including sample preparation and analysis, quality control, and troubleshooting
• Familiarity with EKG procedures and acceptable results
• Understanding of HIPAA regulations and compliance standards
• Ability to work independently and maintain good judgment and accountability
• Ability to acclimate working on a small or large team
• Proven ability to work well with health care providers
• Strong organizational and time management skills
• Proven ability to multi-task and prioritize tasks to meet all deadlines
• Proven ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out
• Ability to coordinate the movements of several body parts, such as arms and legs, while the body is moving
• Proven ability to keep or regain the body's balance or stay upright when in an unstable position
• Ability to speak clearly so listeners can understand and be able to understand the speech of another person
• Ability to hear sounds and recognize the difference between them
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out
• Ability to coordinate the movements of several body parts, such as arms and legs, while the body is moving
• Proven ability to keep or regain the body's balance or stay upright when in an unstable position
• Ability to speak clearly so listeners can understand and be able to understand the speech of another person
• Ability to hear sounds and recognize the difference between them
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out
• Ability to coordinate the movements of several body parts, such as arms and legs, while the body is moving
• Proven ability to keep or regain the body's balance or stay upright when in an unstable position
• Ability to speak clearly so listeners can understand and be able to understand the speech of another person
• Ability to hear sounds and recognize the difference between them
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out
• Ability to coordinate the movements of several body parts, such as arms and legs, while the body is moving
• Proven ability to keep or regain the body's balance or stay upright when in an unstable position
• Ability to speak clearly so listeners can understand and be able to understand the speech of another person
• Ability to hear sounds and recognize the difference between them
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out
• Ability to coordinate the movements of several body parts, such as arms and legs, while the body is moving
• Proven ability to keep or regain the body's balance or stay upright when in an unstable position
• Ability to speak clearly so listeners can understand and be able to understand the speech of another person
• Ability to hear sounds and recognize the difference between them
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out
• Ability to coordinate the movements of several body parts, such as arms and legs, while the body is moving
• Proven ability to keep or regain the body's balance or stay upright when in an unstable position
• Ability to speak clearly so listeners can understand and be able to understand the speech of another person
• Ability to hear sounds and recognize the difference between them
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out
• Ability to coordinate the movements of several body parts, such as arms and legs, while the body is moving
• Proven ability to keep or regain the body's balance or stay upright when in an unstable position
• Ability to speak clearly so listeners can understand and be able to understand the speech of another person
• Ability to hear sounds and recognize the difference between them
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50 pounds and carrying up to 24 pounds may be required
• Ability to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle, or reach out
• Ability to coordinate the movements of several body parts, such as arms and legs, while the body is moving
• Proven ability to keep or regain the body's balance or stay upright when in an unstable position
• Ability to speak clearly so listeners can understand and be able to understand the speech of another person
• Ability to hear sounds and recognize the difference between them
• Ability to use muscles to lift, push, pull, or carry heavy objects. Occasionally, lifting to 50