Senior Pharmacy Care Coordinator

Primary Responsibilities

• Scheduling of pharmacist disease state management (DSM) visits, assisting with DURs, co-pay assistance, ancillary products, and liaison with provider offices on labs, refill orders and prior authorizations.
• Review and advise on medications and treatment plans (based on review of medical case notes, medication list and lab results) to improve outcomes and avoid potential drug interactions.
• Discuss with patients' life issues affecting medication adherence and provide advice on improving drug regimen compliance.
• Advise patients on alternate Rx fill strategies of retail versus mail order and options for financial assistance.
• Review medication regimen for disease state for LTC facilities/ hospice care / RN case managers / Medical Directors / clients and provide summaries and guidance on future medication plans.
• Advice may include alternate drug therapies, stopping medication and/or lower cost alternative.
• Review medical case notes to determine on-going medication treatment plan and project future medication costs.

Required Qualifications

• High School/ GED
• 3+ years of experience working in a medical office or pharmacy setting
• 3+ years of customer service experience
• Basic level of experience with MS Office

Preferred Qualifications

• Licensed Medical assistant or pharmacy technician
• Previous experience working in a hybrid setting

Soft Skills

• Ability to work independently and maintain good judgment and accountability
• Demonstrated ability to work well with health care team
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The hourly pay for this role will range from $20 to $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.