Pharmacy Nurse Care Coordinator

About the role

Innovative Hematology, Inc. (IHI) offers comprehensive services and holistic care for patients with bleeding, clotting, and other hematologic disorders, along with their families.

Responsibilities

• Provide advanced clinical coordination for patients with bleeding disorders.
• Support individualized treatment plans and manage complex patient cases.
• Collaborate closely with IHI physicians and multidisciplinary teams.
• Instruct pharmacy patients on factor dosing, new product education, and assess patient needs.
• Direct patients to immediate care when necessary.
• Coordinate complex patient cases, facilitate triage, and communicate nursing assessments to providers.
• Avoid financial risks to IHI by ensuring accurate EMR documentation and effective cooperation with other team members.
• Support individualized dosing plans and factor-utilization reviews.
• Monitor adherence, factor usage, and bleed tracking, including conducting home visits and needs assessments.
• Manage factor order completion and non-factor prescriptions, assist with home-infusion training and troubleshooting, and assist with scheduling clinic visits, follow-ups, and telehealth appointments.
• Document patient interactions, refill requests, and care-coordination activities in the EMR.
• Assist the pharmacy team in collecting clinical data (bleed logs, factor usage, adherence).
• Maintain accurate patient records and communication logs.

Requirements

• Valid RN or LPN license in the state of Indiana.
• ASN or BSN degree.
• All IHI employees must enable multi-factor authentication via their personal smart phone/smart device.
• This position is open to residents of the State of Indiana, and requires routine presence at our Center in Indianapolis, IN.

Benefits

IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package. It is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics. IHI is a leader in hemophilia care, education, and clinical research, with a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services. IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies and an opportunity to improve care. Our center has more than 50 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis, and more. Innovative Hematology, Inc. is an Equal Opportunity Employer.