Senior Personal Operations Associate

Company Overview

Changing Lives Productions is the in‑house video production company of Dhar Mann Studios, the #1 creator of scripted positive content online. With over 163 million followers and 82+ billion views across YouTube, Facebook, Instagram, and TikTok, the videos receive more than 1 billion views each month. The company produces several hours of original content weekly with messages of compassion, kindness, and altruism that resonate with viewers of all ages. Founded by Dhar Mann, the founding principle is simple but ambitious: “We’re not just telling stories. We’re changing lives.”

Role Overview

Dhar Mann Studios is seeking an exceptionally organized, proactive, and resourceful Senior Personal Operations Manager to support a high‑profile entrepreneur and family across personal, household, and estate operations. This is not a traditional Executive Assistant role; the position requires complete ownership of tasks, proactive follow‑up, and closing loops without being asked.

Key Responsibilities

• Project Ownership & Operations: Manage multiple personal, household, and estate projects from request through completion, maintaining clear timelines, owners, deadlines, and next steps for every open item.
• Vendor & Contractor Management: Coordinate contractors, vendors, technicians, and service providers; oversee home improvement and repair projects; follow up aggressively but professionally when vendors are delayed.
• Administration & Logistics: Manage complex calendars, appointments, personal scheduling, travel preparations, personal administrative projects, insurance matters, claims, and household inventory.
• Financial & Household Tracking: Track invoices, estimates, approvals, and payments, ensuring important items are accounted for and ready when needed.
• Staff & Process Coordination: Coordinate household staff to ensure requests are executed correctly; document recurring processes so problems do not repeat.
• Proactive Problem Solving: Identify problems before they become emergencies, troubleshoot household technology, research products/vendors to present clear recommendations, and escalate appropriately when items are stuck.
• Communication & Discretion: Provide concise status updates without being asked, present clear options to simplify decisions for leadership, and handle confidential personal and financial information with complete discretion.

Qualifications & Experience

• Ideally 5+ years of experience in Executive/Personal Assistance to a founder/CEO/HNWI, personal/family office operations, estate/household management, project management, luxury hospitality, property management, or construction/renovation coordination (experience matters more than a specific degree).

Desired Attributes

• Extreme Ownership Mindset: Treat every assigned task as your own outcome; never settle for “waiting on someone” and always return with solutions.
• Proactive Urgency: Possess an unusually strong sense of urgency, an obsession with follow‑through, and a drive to resolve small tasks quickly.
• Detail‑Oriented & Organized: Ability to manage dozens of open loops without losing track, maintaining clear systems so information isn’t trapped in memory.
• Assertive & Clear Communicator: Excellent written and verbal communication skills; comfortable respectfully pushing vendors and team members for answers.
• Composure & Feedback: Operate calmly when plans change, think several steps ahead without constant supervision, and take feedback well to adjust quickly.

Who You Report To

This role reports directly to the Principal / Founder.

Location & Schedule

Full‑time, primarily in‑person position located in the Los Angeles Area, CA. Specific hours will be discussed during the interview process, with flexibility to support operational needs as they arise.

Why Join Us

Get to know Dhar Mann Studios and explore our culture: https://www.dharmann.com/career