Senior People Operations Lead
About the role
MGT is the first AI-driven, neo-insurer focused on evolving commercial P&C insurance for the brokers and small business owners. By combining the expertise of industry veterans with state-of-the-art technology, we are ushering in the next evolution of commercial insurance and working to move the industry forward through the use of modern technology, better processes, and a rock-star team. We seek visionary leaders who thrive in dynamic, entrepreneurial settings, and excel in autonomous roles. We’re looking for a Senior People Operations Lead to build and own the operational foundation of the employee experience at MGT. This senior individual contributor will ensure our HR systems, benefits, payroll, compliance, data, and employee lifecycle processes run reliably while building ahead of growth. Partnering with the Head of People, Product, Engineering, and teams across MGT, you’ll use AI and automation to simplify work, create leverage, and shape how people and AI teammates work together as we scale.
Responsibilities
- Build the systems, workflows, and infrastructure that allow People operations to scale with MGT
- Redesign manual or fragmented processes from onboarding through offboarding, using AI and automation to make them simpler, faster, and more reliable
- Create self-service tools, internal AI agents, and clear resources that give employees and managers timely, accurate support
- Own and optimize our HRIS and People technology stack, including workflows, integrations, data quality, and system governance
- Partner with Product and Engineering to shape how MGT integrates and manages AI teammates and builds effective human-AI ways of working
- Evaluate and implement People technology that creates capacity, improves the employee experience, and reduces unnecessary