Senior Strategy and Operations Lead

About the role

The Senior Strategy and Operations Lead plays a critical role in supporting the Chief of Staff and partnering with senior marketing leaders to drive strategic planning, performance management, and operational excellence. This position owns key processes such as annual planning, metrics and dashboard development, leadership reporting, and executive decision support. The ideal candidate is a strategic operator who excels at translating data into insights, building performance frameworks, and creating executive-level narratives that drive leadership decision-making. They leverage AI tools as a core part of their workflow — accelerating analysis, improving quality, and scaling output without sacrificing rigor. They must be highly organized, analytical, and skilled at managing multiple priorities in a fast-paced environment while collaborating closely with senior leadership.

Responsibilities

• Strategic planning & performance management: Support annual planning processes, including development and monitoring of goals and OKRs, and ensure alignment of priorities across the marketing function. Use AI tools to synthesize inputs across teams, surface gaps in goal coverage, and draft scenario analyses faster.
• Metrics & dashboard development: Design, build, and maintain executive dashboards and reporting systems that provide timely visibility into marketing performance and business outcomes. Apply AI to automate recurring data pulls, generate narrative commentary on trends, and flag anomalies before leadership reviews.
• Executive decision support: Conduct detailed analyses to generate data-driven insights and actionable recommendations. Leverage AI to accelerate research, competitive benchmarking, and first-draft synthesis — then apply your judgment to shape the final recommendation.
• Leadership meeting preparation: Coordinate and develop materials for QBRs, leadership meetings, board presentations, and strategic planning sessions. Use AI to draft agendas, generate pre-read summaries, and track follow-through on action items and escalations.
• Executive-level narrative development: Create clear, compelling presentations, reports, and strategic communications that translate complex data into executive-ready stories. Use AI to draft initial narrative structures and slide language, then refine for tone, accuracy, and audience.
• Operational excellence: Partner with the Chief of Staff and senior leaders to streamline planning processes and improve operational efficiency. Identify opportunities to embed AI into recurring workflows — reducing manual overhead while maintaining rigorous tracking of goals and initiatives.

Requirements

You're a fit for the role of Senior Strategy and Operations Lead if your background includes:

• Bachelor's degree in business, analytics, finance, operations, or related field
• 5+ years of experience in strategic planning, business operations, performance management, or management consulting
• Demonstrated ability to manage a wide variety of priorities simultaneously with strong attention to detail and consistent follow-through
• Prominent track record driving complex, cross-functional projects from ambiguity to execution
• Prominent track record building metrics frameworks, dashboards, and performance reporting systems
• Proven track record developing executive-level presentations and narratives that drive leadership decisions
• Hands-on proficiency with AI tools (e.g. Claude, ChatGPT, Gemini, Copilot) as part of day-to-day work — for research, drafting, summarization, and analysis
• Advanced proficiency in Microsoft PowerPoint and Excel; experience with data visualization tools (e.g. Tableau, Power BI) a plus
• Strong executive presence with excellent stakeholder management and influencing skills across all organizational levels
• Ability to work independently and manage multiple strategic priorities under tight deadlines
• Experience supporting C-suite or senior leadership strongly preferred
• Familiarity with marketing operations or technology industry a plus

Qualifications

Qualifications include:

• Master's degree in business, analytics, finance, operations, or related field
• 7+ years of experience in strategic planning, business operations, performance management, or management consulting
• Exceptional ability to manage a wide variety of priorities simultaneously with strong attention to detail and consistent follow-through
• Exceptional track record driving complex, cross-functional projects from ambiguity to execution
• Exceptional track record building metrics frameworks, dashboards, and performance reporting systems
• Exceptional proven track record developing executive-level presentations and narratives that drive leadership decisions
• Exceptional hands-on proficiency with AI tools (e.g. Claude, ChatGPT, Gemini, Copilot) as part of day-to-day work — for research, drafting, summarization, and analysis
• Exceptional advanced proficiency in Microsoft PowerPoint and Excel; exceptional experience with data visualization tools (e.g. Tableau, Power BI) a plus
• Exceptional strong executive presence with excellent stakeholder management and influencing skills across all organizational levels
• Exceptional ability to work independently and manage multiple strategic priorities under tight deadlines
• Exceptional experience supporting C-suite or senior leadership
• Exceptional familiarity with marketing operations or technology industry

Skills

Skills include:

• Strategic planning and performance management
• Metrics and dashboard development
• Executive decision support
• Leadership meeting preparation
• Executive-level narrative development
• Operational excellence
• Project leadership

Benefits

Benefits include:

• Hybrid Work Model
• Flexibility & Work-Life Balance
• Career Development and Growth
• Industry Competitive Benefits
• Culture
• Social Impact
• Make a Real-World Impact

Pay

$74,200 USD - $137,800 USD

Schedule

Flexible Work Model