Senior peer services coordinator

About the role

The Senior Peer Services Coordinator supports the implementation and day-to-day operations of Community Peer Recovery Center (CPRC) program activities while ensuring adherence to agency policies, procedures, and documentation requirements. The Sr. Peer Services Coordinator assists with maintaining organized program operations, supports recovery center staff and participants, and collaborates with supervisors, leadership, and other team members to support program goals, service delivery, and recovery-oriented initiatives.

Responsibilities

• Assist with the coordination of recovery center programs, trainings, meetings, and special events
• Support implementation of recovery center activities and participant engagement initiatives
• Collaborate with community partners and stakeholders to support recovery-oriented programming and referrals
• Field referrals from internal and external partners and connect participants to appropriate services and supports
• Facilitate communication and coordination among recovery center staff, volunteers and program participants
• Maintain professional communication with participants, staff, partners, and stakeholders
• Answer phones appropriately, respond to inquiries, and make referrals as needed
• Assist with outreach and engagement efforts to increase awareness of services and facilitate referrals
• Professionally represent Prevention Links within the community and at events, meetings, and outreach activities
• Support onboarding and orientation of new staff, interns, and volunteers
• Provide guidance and support to peer recovery specialists and recovery center staff as assigned
• Participate in all required trainings and staff development activities
• Foster a positive, respectful, and recovery-oriented team environment
• Assist with data collection, reporting, and documentation related to program activities and grant deliverables
• Ensure timely and accurate documentation in agency databases and reporting systems
• Adhere to agency policies, procedures, ethical standards, and reporting requirements
• Accurately document and report incidents or concerns in alignment with agency protocols
• Support agency goals, initiatives, and strategic priorities as assigned
• Adhere to agency administrative, reporting, documentation, and recordkeeping requirements
• Perform all other duties as assigned by agency leadership

Qualifications

• Authorized to work in the U.S. and New Jersey
• Ability to communicate effectively in English, both verbally and in writing
• Possess excellent oral and written communication skills
• Demonstrate sensitivity, flexibility, and responsiveness to diverse genders, races, ethnicities, socio-economic backgrounds, religions, ages, sexual orientations, and other identities when interacting with staff, participants, and stakeholders
• Represent Prevention Links professionally while upholding the agency's standards of excellence and collaboration
• Ability to work across multiple community and program locations
• Available for evening and weekend meetings, events, and activities as required
• Available outside of regular work hours, including on-call responsibilities as needed to support participants and stakeholders
• Able to work independently as well as collaboratively within a team environment
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and basic computer systems
• Ability to utilize Recovery Data Platform (RDP), Basecamp, and other databases or systems utilized by Prevention Links
• Strong time management and organizational skills with the ability to manage multiple priorities and responsibilities
• Maintain an understanding of Prevention Links programs, grants, projects, and services
• Ability to walk, stand, and sit for extended periods of time
• Ability to lift up to 25 pounds
• Lived experience with addiction and recovery, with a minimum of two (2) years of experience applying the guiding principles of recovery
• Associate's degree in social work, human services, or a related field
• Minimum of two (2) years of experience in program coordination, supervision, or human services

Preferred qualifications

• NJ Certified Peer Recovery Specialist (CPRS) certification
• Bilingual proficiency in Spanish or Creole

Pay & schedule

• Salary: $55,000 - $60,000 yearly
• Must be available for evening and weekend programmatic events/activities as required
• Local and domestic travel may be required; reliable independent transportation is required
• All travel mileage will be reimbursed