Senior Payroll Administrator

Key Responsibilities

• Process and review biweekly U.S. and Canada payroll in partnership with payroll managed service providers to ensure accuracy and compliance.
• Maintain a strong working knowledge of payroll fundamentals, including earnings, deductions, taxes, and time reporting.
• Monitor and manage the payroll electronic mailbox, ensuring timely and professional responses to employee and stakeholders on their payroll inquiries.
• Research and resolve employee questions related to pay, deductions, taxes, and time reporting.
• Review, audit, and correct timecard errors prior to payroll submission.
• Reconcile payroll data related to new hires, terminations, and changes in employment status.
• Track and reconcile employee leaves of absence, ensuring proper pay treatment and coordination with HR.
• Perform payroll reconciliations and validations to identify discrepancies and escalate issues as needed.
• Maintain accurate payroll records and documentation in accordance with company policies and compliance requirements.
• Collaborate with HR, Benefits, Compensation, Finance, and payroll vendors to support smooth payroll operations.
• Assist with audits, reporting, and special payroll projects as assigned.

Required Qualifications

• 3+ years of payroll or payroll administrative experience with good knowledge of payroll fundamentals.
• Bachelor’s degree in business, accounting, human resources, or related field.
• Experience processing or supporting biweekly payroll, preferably for U.S. and/or Canada for exempt, non-exempt, and union non-exempt employees.
• Previous experience working with payroll managed services or third-party payroll providers.
• Strong attention to detail and ability to manage multiple deadlines.
• Utilizing AI technologies to gain efficiency.
• Excellent written and verbal communication skills, especially when responding to employee inquiries.
• Proficiency with timekeeping systems and payroll software.
• Comfortable working in a confidential environment with sensitive employee data.

Preferred Qualifications

• Exposure to both U.S. and Canadian payroll processing.
• Experience supporting HR or Finance teams.
• Familiarity with leave administration and employment lifecycle processes.