Senior Patient Access Specialist | Occupational Medicine | 40 hrs/week
Job Summary
The Senior Patient Access Representative serves as a liaison between patients, families, physicians and medical support staff. Specific duties vary by location and may include:
- Collaborates with multi-disciplinary team to ensure medical services are appropriately scheduled for patients.
- Reviews and schedules procedure/surgery orders, managing necessary resources.
- Resolves conflicts and manages provider schedules.
- Serves as a liaison between provider and supporting providers.
- Demonstrates medical necessity to insurance companies and obtains required prior authorization.
- May perform registration duties and work the front desk.
- May train and mentor new employees.
- May serve as an electronic medical record (EMR) super user.
- Displays professionalism and promotes mutual respect and cooperation.
- Maintains confidentiality of sensitive information.
- Uses problem solving and critical thinking skills to resolve issues.
Qualifications
- High school diploma or equivalent preferred; post-secondary education helpful.
- Previous medical office experience preferred.
- Prior electronic medical records (EMR) experience is preferred.
- Knowledge of medical terminology; customer service skills essential.
- Six months' customer service experience desired.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Benefits include:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- A 401(k) retirement plan
- Work/life balance benefits
- A generous time off package
About the Role
Facility: Black Hills Haines Urg Care
Location: Rapid City, SD
Address: 1730 Haines Ave, Rapid City, SD 57701, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $18.00 - $29.00
Pay
$18.00 - $29.00
Schedule
Full time
Skills
Computer skills, problem solving, critical thinking, confidentiality, teamwork, medical terminology, customer service.
Benefits
Health insurance, dental insurance, vision insurance, life insurance, 401(k) retirement plan, work/life balance benefits, generous time off package.
Featured
No