Senior Patient Access Representative | Occupational Medicine Clinic | 40hrs/week
Job Summary
The Senior Patient Access Representative serves as a liaison between patients, families, physicians and medical support staff. Specific duties vary by location and may include the following:
- Collaborates with multi-disciplinary team to ensure medical services are appropriately scheduled for patients.
- Requires depth of knowledge of service line to proficiently review procedure/surgery orders, as well as appropriately schedule all necessary resources to perform the procedure/surgery.
- Responsible for resource management and resolving conflicts.
- Serves as a liaison between provider and supporting providers.
- Manages provider schedules.
- May collaborate with patients and providers to demonstrate medical necessity to insurance companies and obtain required prior authorization.
- May perform registration duties and work the front desk.
- May train and mentor new employees.
- May serve as an electronic medical record (EMR) super user.
- Displays professionalism and promotes an atmosphere of mutual respect and cooperation.
- Must be able to work independently, as well as part of a team.
- Must always maintain confidentiality of sensitive information.
- Uses problem solving and critical thinking skills to resolve issues and seeks guidance from leadership when appropriate.
Qualifications
- High school diploma or equivalent preferred; post-secondary education helpful.
- Previous medical office experience preferred.
- Prior electronic medical records (EMR) experience is preferred.
- Must have knowledge of medical terminology; customer service skills essential.
- Six months' customer service experience desired.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
About the Role
Sanford Health is the largest rural health system in the United States, dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. The Occupational Medicine Clinic at East Broadway Occ Med in Bismarck, ND is seeking a motivated, detail-oriented candidate to join their team.
Requirements
Facility: East Broadway Occ Med
Location: Bismarck, ND
Address: 2603 E Broadway Ave, Bismarck, ND 58501, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $18.25 - $25.50
Department Details: Sanford is seeking a motivated, detail-oriented candidate to join their Occupational Medicine Clinic as a Senior Patient Access Representative.
Skills
We value candidates who are accustomed to multitasking, are comfortable utilizing computers, have great customer service skills, and can thrive in a fast-paced clinic.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
Pay
$18.25 - $25.50
Schedule
Monday through Friday shifts from 8:00am-5:00pm (no weekends or holidays)
Featured
No