Senior Partner Success Manager

About the role

Join Aristocrat as a Senior Partner Success Manager, where you will have a crucial role in advancing our ambitious and world-class iGaming offerings. This outstanding chance allows you to work with a team committed to excellence, collaboration, and flawless execution in the fast-paced and competitive online gaming market.

Responsibilities

• Carry out market analysis and research, communicating findings to key partners to inform strategic decisions.
• Report game performance, sharing competitive insights that help steer our business.
• Convey game roadmaps to partners and operators, ensuring prioritized delivery of top-tier content.
• Collaborate with operators and partners to develop comprehensive marketing plans for our content.
• Optimize Aristocrat Interactive’s commercial, promotional, and on-site content proposition for customers, ensuring it meets and exceeds relevant benchmarks.
• Identify and develop business opportunities with our customers by upselling and cross-selling products, features, content, and new market opportunities.
• Provide ongoing account management to assigned customers, ensuring their needs are met and exceeded.
• Achieve annual sales objectives, showing skill in accurate and strategic forecasting.
• Coordinate tracking, reporting, and analysis of performance metrics, showing a keen interest in data and a desire for deeper insights.
• Lead in-depth monthly and quarterly performance reporting, providing insights, recommendations, and strategic focus points to customers.
• Ensure educated delivery of both marketing and technical documentation to partners.
• Handle and prioritize operators’ daily issues in conjunction with internal support functions.
• Identify and coordinate training requirements to improve partner performance.
• Support product pipeline prioritization from a commercial value perspective, contributing to continuous improvement decisions.
• Represent Aristocrat Interactive to assigned partners, taking ownership of relationships and outcomes.
• Encourage regular travel to meet customers, encouraging strong and lasting connections.

Requirements

• Experience in a similar iGaming commercial supplier role or technology-based high-growth industries.
• Previous experience managing large accounts, demonstrating proven success.
• An elevated understanding of technology and delivery principles.
• Experience in making decisions based on data, with a curiosity to explore further for improved insights.
• A tenacious personality with an inner drive to achieve outstanding results.
• Strong account and project management skills, showcasing a strategic and goal-focused approach.
• Excellent communication, networking, and relationship-building skills.
• A passion for online gaming and a detailed understanding of legal agreements related to e-gaming.
• The ability to conduct complex negotiations and deliver confident presentations with gravitas.

Qualifications

• Education: Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• Experience: Minimum 5 years of experience in a similar role.
• Skills: Proficiency in Microsoft Office Suite, CRM systems, and strong analytical skills.

Benefits

Our comprehensive benefits package includes health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching. For more details, please visit AtiBenefits.com.

Pay

Up to $154,820 per year, with a target range of $83,365 - $154,820.

Schedule

This role offers a flexible schedule to accommodate travel and customer interactions.