Senior P&T People Experience Generalist

Job Description

The Senior P&T People Experience Generalist plays a critical role in developing, executing, and maintaining HR processes and policies that support operational effectiveness and the employee experience. This role focuses on process development and execution, documentation, and refinement, ensuring consistency and compliance while partnering with cross-functional stakeholders to enhance HR service delivery.

This position works closely with the People Experience Lead to ensure that HR processes are effectively implemented and continuously improved. The Senior Generalist serves as a subject matter expert in HR workflows, compliance, and process execution, helping to streamline and optimize operational effectiveness.

• Develops, refines, and executes HR processes related to Employee EMS events, in-line promotions, handbook updates, and similar employee and leader-facing processes.
• Safeguards consistency, accuracy, and compliance in all HR process execution, maintaining up-to-date documentation for policies and workflows.
• Supports the implementation of new HR processes and policies, partnering with the People Experience Lead to ensure smooth adoption and continuous alignment with business needs.
• Collaborates with cross-functional stakeholders to provide guidance on HR process execution, ensuring alignment with best practices and operational goals.
• Serves as a subject matter expert for People Experience-related processes, providing support to employees, leaders, and other HR teams.
• Maintains monitoring of HR workflows for potential improvements, escalating process inefficiencies and contributing to solutions that drive operational excellence.
• Supports compliance efforts, ensuring all process updates align with legal and policy requirements.

Qualifications

• Strong understanding of HR operational processes, best practices, and compliance requirements.
• Ability to develop, refine, and execute HR workflows with accuracy and efficiency.
• Proven ability to collaborate with cross-functional teams to support process implementation.
• Excellent organizational skills, with strong attention to detail and the ability to prioritize multiple tasks.
• Educational background: Bachelor’s degree or equivalent relevant experience performing the essential functions of this job.
• Experience: 5 years related experience including 4 years of experience in HR roles, with a focus on HR process execution, development, and compliance.
• Experience supporting process improvements to enhance efficiency and effectiveness.
• Experience in lieu of education: Preferred qualifications include HR Certification (e.g., SHRM-CP, PHR).
• Experience in a People Experience or HR operational role.
• Familiarity with HR policy development and process standardization.
• Experience in cross-functional HR service delivery.

Additional Information

• Occasional travel of up to 20% may be required, including required attendance at designated company summits (typically one to two per year).
• Additional travel may include conferences, visits to company locations, and other business-related events as needed.
• Position & Application Details: Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
• How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.