DirectJobHub
Jobs · Sales · California

Senior Outbound Sales Manager (Contact Center)

Public Storage · Glendale, CA · 6 days ago
On-siteSales$130k–$140k/yrFull-time

Job Description

The Senior Outbound Sales Manager provides strategic leadership for Public Storage's outbound sales function, overseeing multiple campaigns and teams to drive revenue growth, conversion improvement, and customer experience excellence. Reporting to the Vice President of Sales, this role leads the Outbound Sales Manager and broader outbound operations.

Key Focus Areas

  • Strategic Outbound Sales Leadership

  • Leadership and Talent Development

  • Revenue and Performance Management

  • Executive Reporting and Business Insights

  • Process, Systems, and Innovation

  • BPO Partnership Management

Qualifications

  • Required:

    • 8+ years of progressive sales leadership experience, preferably in outbound, inside sales, or call center environments
    • Proven ability to lead managers or multi-level teams in a performance-driven environment
    • Demonstrated success driving revenue growth, conversion improvement, and operational excellence
    • Strong strategic, analytical, and business planning skills
    • Experience presenting to senior leadership and influencing executive decisions
    • Proven ability to build and lead high-performing sales organizations
    • Solid understanding of legal requirements and restrictions associated with outbound dialing campaigns

  • PREFERRED:

    • Experience in storage, real estate, or related service industries
    • Experience managing outbound sales functions at scale
    • Familiarity with AI-enabled sales tools, speech analytics, and performance intelligence platforms
    • Experience with CRM, forecasting, and sales operations
    • Experience working with or managing BPO partnerships
    • Experience with dialer technologies, reporting, and performance measurement
    • Bachelor’s degree in Business, Marketing, or related field

Additional Information

  • Compensation

    • Base Pay Range: $130,000 - $140,000
    • Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future.

  • Workplace

    • Office: West Glendale, near Interstate 5 and Western, just south of downtown Burbank
    • Flexible Remote Days: Up to 3 per month

  • Equal Opportunity Employer

    • We do not provide training plans or support for F-1 OPT, STEM OPT extensions, or future visa sponsorship.

Similar jobs