Senior Oracle Cloud Project Manager (Public Sector/K12)

About the role

This is a permanent, full-time position with the expectation to travel to customer sites as needed. You’ll join the Oracle Cloud Consulting team, focusing on the Public Sector (state, local, county, public utilities & transportation) and K12 markets. The role is multi-faceted, aimed at improving customer success, establishing industry best practices, driving delivery-led growth, and expanding IBM’s service lines within public sector clients.

Responsibilities

• Orchestrate customer-centric engagements to improve customer success and satisfaction in the public sector/K12 space.
• Establish public sector/K12 industry best practices and customer advocacy within IBM delivery.
• Drive delivery-led growth and partnerships with public sector/K12 clients.
• Create customer forums and groups to enhance IBM’s client experience and industry presence.
• Administer IBM engagements by expanding service lines within public sector clients.
• Direct multiple project work teams, collaborating with project managers, account managers, and delivery leadership.
• Oversee the development and integration of project deliverables, set objectives, and monitor progress, performance, and staffing requirements.
• Provide leadership in structuring large, multi-year client engagements involving multiple sub-contractors and phases.
• Profitably manage a portfolio of public sector projects within planned timelines, budgets, margins, and quality specifications using methodologies like risk mitigation, change management, and contract management.
• Write accurate and effective statements of work to ensure clarity of project expectations and roles for both clients and IBM staff.
• Identify and pursue new business opportunities for profitable revenue growth within existing client bases, including qualifying, pricing, and negotiating services.
• Participate in sales and pre-sales activities for new public sector client pursuits, representing IBM’s delivery methodology and expertise.
• Establish strong client relationships, translating long-range client requirements into services strategies and maintaining partnerships at senior management and executive levels.
• Serve as an escalation point and represent IBM on executive steering committees, anticipating and communicating project issues with resolution options.
• Maintain long-term client relationships post-project completion.
• Function as an expert in Oracle Cloud solutions, determining how they fit into client business needs and drive growth for IBM.
• Establish and maintain relationships with public sector trade associations, regulatory organizations, and key government executives.

Requirements

• A minimum of 15 years of consulting experience, with at least 6 years managing projects/programs for public sector clients at consulting firms.
• Prior experience with ERP and HCM SaaS applications, preferably Oracle Cloud.
• Experience as an architect, solutions specialist, business development manager, or project manager.
• A proven track record of developing new, profitable add-on business.
• Strong communication skills with experience building relationships at all client levels.
• Excellent presentation and listening skills.
• Collaborative team player comfortable working in a fast-paced, diverse environment.
• Attention to detail and a natural curiosity to dig deeper into problems to find solutions.
• In-depth knowledge of public sector organizations, processes, challenges, systems, and technologies.
• Active participation in professional associations, industry roundtables, or similar groups.

Preferred Qualifications

• Strong Oracle Applications knowledge, including experience delivering Oracle solutions and understanding project charter/contract requirements.
• Familiarity with Oracle Enterprise Applications and similar environments.
• Advanced project management methodologies for guiding project planning, execution, and monitoring.

This role can be performed from anywhere in the U.S. Preferred education: Master’s Degree.