Senior Oracle Cloud Project Manager (Public Sector/K12)

About the role

This is a permanent, full-time position with the expectation to travel to customer sites as needed. The role focuses on the Public Sector (state, local, county, public utilities & transportation) and K12 markets, helping to refine IBM’s approach and drive success for these clients.

Responsibilities

• Improve customer success through customer-centric engagement and high customer satisfaction.
• Establish public sector/K12 industry best practices and customer advocacy within IBM delivery.
• Orchestrate delivery-led growth and partnership with public sector/K12 clients.
• Create customer forums and groups to enhance IBM client experience and industry presence.
• Administer IBM engagements by expanding service lines within public sector clients.
• Direct multiple project work teams, collaborating with project managers, account managers, and delivery leadership.
• Direct development and integration of project deliverables.
• Set project objectives and priorities, monitor progress, performance, and staffing requirements.
• Provide leadership and creativity in structuring large client engagements, typically with multi-year contracts, multiple sub-contractors, and numerous phases.
• Successfully and profitably manage the delivery of a portfolio of public sector projects within planned timelines, budgets, margins, and quality specifications using appropriate methodologies (e.g., risk mitigation, change/control management, contract management).
• Write accurate and effective statements of work to ensure clarity of project expectations and roles for both clients and IBM staff.
• Identify and pursue new business opportunities that result in profitable revenue growth within existing client bases, including qualifying, pricing, and negotiating services.
• Participate in sales and pre-sales activities for new public sector client pursuits, representing IBM’s delivery methodology, approach, and expertise.
• Establish strong client relationships, leveraging public sector expertise to translate long-range client requirements into a services strategy.
• Build partnerships with client senior management and executives, navigating project progress, anticipating and communicating issues, and serving as an escalation point.
• Maintain long-term client relationships after project completion.
• Function as an expert in one or more solution areas, determining how solutions fit into the client’s business and drive growth for IBM.
• Establish and maintain relationships with public sector trade associations, regulatory organizations, and key government executives.

This role can be performed from anywhere in the U.S.

Requirements

• A minimum of 15 years of consulting experience or equivalent, with at least 6 years of managing projects/programs at consulting firms supporting public sector clients.
• Prior experience with ERP and HCM SaaS applications, preferably with Oracle Cloud.
• Experience as an architect, solutions specialist, business development manager, or project manager.
• A sustained record of developing new, profitable add-on business.
• Strong communication skills with experience developing relationships at all client levels.
• Strong presentation and listening skills.
• Collaborative team player who thrives in a fast-paced, diverse environment.
• Attention to detail and a natural curiosity to dig deeper to understand and solve problems.
• In-depth knowledge of public sector organizations, processes, challenges, common systems, and technologies.
• Active participation in professional associations, industry roundtables, or similar groups.

Preferred Qualifications

• Strong Oracle Applications knowledge, including experience delivering Oracle Applications solutions and understanding project charter/contract requirements.
• Familiarity with Oracle Enterprise Applications and similar environments.
• Advanced project management methodologies, including their application in guiding project planning, execution, and monitoring.

Preferred Education: Master’s Degree