Senior Opportunity & Outreach Specialist

Job Purpose and Summary

This position is responsible for the development and administration of multiple Opportunity & Outreach programs and projects for the Pennsylvania Turnpike Commission (PTC). Program/Project areas may include, but are not limited to, supplier engagement, organizational culture initiatives, employee connection, and Business Resource Groups (BRGs). Work is performed with independence and reviewed for attainment of program goals and overall performance.

Essential Functions & Responsibilities

• Develops and organizes assigned programs and projects.
• Maintains alignment of programs with organizational goals and objectives.
• Monitors and evaluates the effectiveness of initiatives, providing feedback and recommendations for continuous improvement.
• Sponsors and participates in the strategic direction for mentorship programs, assigned BRGs such as the Employee Network, and/or other business engagement programs.
• Fosters cross-group collaboration and support for intersectional initiatives.
• Develops detailed and comprehensive reports, documents, presentations, and recommendations regarding inclusive program/project progress, outcomes, issues, and concerns.
• Utilizes qualitative and quantitative data to measure the effectiveness of assigned programs.
• Develops and implements tools and methodologies to assess PTC culture regarding organizational initiatives.
• Conducts, participates, and/or represents the PTC in designated meetings, committees, planning groups, BRGs, trainings, and seminars to provide direction, and recommendations for assigned projects.
• Builds relationships across all levels of the PTC to advocate for inclusive programs and initiatives.
• Serves as a liaison between the PTC and external partners, networks, and communities.
• Uses situational awareness to anticipate and prevent accidents.

Qualifications

• Eight (8) years of experience in human resources or business management; OR
• Four (4) years of experience in human resources or business management AND a bachelor’s degree in business management or related field.

Equivalent combination of education and/or experience may be accepted. Strong project management and organizational skills with the ability to manage multiple priorities is preferred. Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within (6) months of employment.

Competencies

• Active Listening
• Attention to Detail
• Business Writing
• Communication Proficiency
• Critical Thinking
• Customer/Client Focused
• External Awareness
• Initiative Driven
• Project Management
• Resource Management
• Teamwork Orientation

Physical Demands and Work Environment

Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires frequent travel and/or fieldwork with exposure to roadway traffic. Occasionally works outside of normal business hours for assigned work assignments. Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.