Senior Services Outreach Specialist

About the role

Join our Dynamic Team as a Senior Services Outreach Specialist! Are you passionate about making a positive impact on the lives of seniors and their families? Do you thrive in a collaborative and supportive work environment? If so, we have an exciting opportunity for you to join our team as a Senior Services Outreach Specialist. As a Senior Services Outreach Specialist at Eastern Idaho Community Action Partnership (EICAP), you will play a key role in implementing and expanding our Area Agency on Aging's National Family Caregiver Support Programs. You'll coordinate and lead efforts such as the Caregiver Support Group, Grandparents Raising Grandchildren Support Group, and Powerful Tools for Caregivers workshops, helping connect family caregivers with meaningful support and resources. This is a remote position serving the Pocatello, Idaho, area including Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, and Power counties. While the position is based remotely and does not report to the Idaho Falls office on a daily basis, occasional travel to Idaho Falls may be required for training, meetings, and other organizational activities. Most of your time will be spent providing services directly within the communities you serve throughout the assigned service area. In addition to your caregiver support responsibilities, you will also serve as our Outreach Coordinator, working under the guidelines of the Medicare Improvements for Patient and Provider Act. You will coordinate our Senior Medicare Patrol volunteer program, recruit volunteers, and provide them with training and assignments. You will be responsible for educating Medicare beneficiaries and their families about fraud prevention, as well as assisting local organizations in becoming host agencies for the Medicare Improvement for Patients and Providers Act. Joining our team means being part of an organization dedicated to achieving strategic goals and making a real difference in the lives of seniors and their families.

Responsibilities

• Coordinate and administer National Family Caregiver Support Programs, including support groups and workshops.
• Collect and report data for federal, state, and internal reports.
• Conduct outreach activities to raise awareness and advocate for family caregivers.
• Coordinate the Senior Medicare Patrol volunteer program and train volunteers.
• Educate Medicare beneficiaries and their families about fraud prevention.
• Assist local organizations in becoming host agencies for Medicare programs.
• Maintain confidentiality and adhere to program guidelines.
• Collaborate with clients, co-workers, and other agencies in a professional and cooperative manner.
• Service area includes Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida