Senior Operations Manager, Optimization

The organization is a longstanding grassroots conservation entity in the United States, established in 1936. It operates through 52 state and territorial affiliates, serving over seven million members and supporters from diverse outdoor and environmental interests. The team focuses on uniting Americans to support wildlife thriving amid environmental changes by engaging in habitat conservation, outdoor access expansion, environmental justice, and climate change initiatives.

About the Role

The Senior Operations Manager within the Program Operations team is responsible for enhancing business processes and operational effectiveness across the organization. This role collaborates with various stakeholders to identify performance metrics, analyze data, improve procedures, and support leadership decision-making. The position plays a critical role in advancing operational excellence and directly impacts the organization's ability to meet its mission.

Responsibilities

• Develop operational performance metrics with teams across the organization.
• Visualize data to identify risks and opportunities related to resource allocation.
• Analyze data and provide insights for strategic operational decisions.
• Report on program operational health and performance to leadership.
• Map processes and identify pinch points collaboratively.
• Recommend and implement process improvements in program operations.
• Train leaders on new processes and develop resources to support best practices.
• Lead teams to resolve complex or urgent operational issues.
• Provide additional support to program operations concerning budget and grant management.

Requirements

• Bachelor's degree or equivalent experience in business administration, finance, or related fields.
• Over seven years of relevant experience in financial management, operations, or administration, preferably in nonprofit settings; federal grant management experience is beneficial.
• At least two years managing teams directly or indirectly toward shared objectives.
• Ability to adapt to shifting priorities and new systems.
• Strong project management skills with multidisciplinary team collaboration experience.
• Proficiency in data analysis, synthesis, and presenting findings to leadership.
• Clear communication skills, simplifying complex technical concepts.
• Experience collecting and synthesizing team information efficiently.
• Reputation as a positive and solutions-oriented changemaker.
• Advanced skills in Microsoft Office, especially Excel; familiarity with Smartsheet, Airtable, or similar tools is a plus.

Pay

Salary range: $77,000 to $85,000, commensurate with experience.

Benefits

• Medical insurance.
• Vision insurance.
• Dental insurance.
• 401(k) retirement plan.
• Paid maternity leave.
• Paid paternity leave.
• Commuter benefits.