Senior Operating Clerk I

Responsibilities

• Perform clerical duties in senior capacity to ensure smooth functioning of the business unit.
• Execute and monitor administrative tasks on a day-to-day basis.
• Maintain and manage the office properties and assets in an organized manner.
• Check, verify, and address client (LOB) escalations.
• Check, verify, and address vendor escalations.
• Perform quality assurance work for team (reports).
• Prepare performance board.
• Participate in cross-functional teams to ensure effective management of clerical teams.
• Manage and oversee team on multiple reports and standardized projects.
• Act as SME for LOB support.
• Ensure compliance of corporate policies and standards in the organization.
• Cover specific LOB on a day-to-day basis.
• Act as POC for LOB for critical tasks when other Operating Clerks for area are OOO – TBD based on business need.

Qualifications

• Must be at least 18 years of age.
• Must possess a High School diploma, GED, or equivalent work experience.
• Ability to lift 50 pounds and push/pull 500 pounds on a cart a minimum of one time a day.
• Ability to stand and/or walk for up to 8 hours a day.
• 1+ years in-person customer service experience (desired).
• Current or previous PG&E employee (desired).
• Current or previous Hiring Hall (desired).
• Previous mailroom (or distribution) experience (desired).
• Ordering supplies and tracking/receipt/delivery/distribution (desired).
• Demonstrated experience using Microsoft Office products suite, outlook, word, and excel (desired).
• Comprehend and follow verbal and written instructions (desired).
• Strong attention to detail (desired).
• Possess communication skills, both written and verbal (desired).
• Perform simple/ repetitive tasks (desired).
• Organize tasks and set priorities (desired).
• Manage multiple tasks simultaneously (desired).
• Use basic problem-solving techniques (desired).
• Work autonomously, or with minimal supervision (desired).