Senior OBT Success Manager

About Our Client:Engine operates within the intelligent travel industry, focusing on business travel solutions. It addresses challenges in managing modern business travel by providing an AI-native platform that supports business travel, group travel, and both human and AI agents through a unified system. The platform serves over 40,000 customers and nearly 2 million travelers, including partnerships with leading travel and AI companies. About the Opportunity:The SENIOR OBT SUCCESS MANAGER will ensure that Travel Management Companies (TMCs) successfully launch and maintain performance on the platform. This role manages the relationship with a portfolio of TMCs and their corporate accounts, driving adoption, booking activity, and growth. It plays a critical role in sustaining partnerships and acting as the primary escalation point for post-launch issues. Responsibilities:Manage post-launch success for a portfolio of TMC partners and their corporate accounts.Collaborate with Implementation Managers from contract through launch to oversee commercial and relationship aspects.Develop and enforce corporate-account migration plans and activation milestones.Monitor TMC health metrics including bookings, adoption, migration progress, and support volume.Conduct quarterly business reviews for strategic partners and regular check-ins for smaller agencies.Serve as first line of escalation for post-launch issues, coordinating resolution efforts.Identify and pursue expansion opportunities within TMC accounts in partnership with Business Development.Relay TMC and agent feedback to Product and Implementation teams. Requirements:8+ years in partner success, customer success, or strategic account management, preferably in corporate travel, TMC, booking tools, or B2B SaaS.Proven experience managing B2B portfolios with measurable revenue or gross booking volume outcomes.Experience collaborating with implementation or technical teams without leading implementation.Strong data-driven approach to problem-solving and partner communication.Excellent written, verbal, and asynchronous communication skills.Ability to work independently with minimal direction. Preferred:Experience at or selling into TMCs with understanding of agency operations and GDS systems.Familiarity with corporate booking tools, GDS content, or hotel distribution.Experience in developing health scoring models, QBR frameworks, or onboarding playbooks.Knowledge of commission, override, or GBV-based commercial models. Pay Range and Compensation Package:Total OTE Range (Base Salary plus Variable): $160,000—$215,000 USD.Compensation includes competitive base salary, estimated variable target, and equity. Benefits & Perks:Compensation includes competitive base pay tied to role and experience, equity for all employees, and eligibility for bonuses or commissions.Hybrid-hub work model supporting various work environment needs. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.