Senior Nurse Manager Intensive Care Unit

About the role

The ICU Senior Nurse Manager provides strategic and operational leadership for a 38-bed, two-unit multidisciplinary ICU, ensuring safe, high-quality, patient-centered care and achievement of departmental goals. Reporting to the Associate Chief Nursing Officer (ACNO), the Senior Nurse Manager independently oversees day-to-day operations and nursing personnel, with 24-hour accountability for the units. The role has broad accountability for clinical operations, workforce leadership, quality and regulatory performance, staffing, and resource management, while fostering interdisciplinary collaboration and continuous improvement.

Responsibilities

• Operational Leadership and Clinical Oversight: Oversees daily unit operations ensuring safe, efficient, and high-quality patient care; coordinates clinical activities and patient flow; identifies operational, staffing, and patient care concerns proactively; maintains standards of clinical practice consistent with Nursing Division expectations, regulatory requirements, and evidence-based practice; serves as a senior clinical resource for complex patient care situations, triage concerns, and discharges.
• Workforce Management and Development: Maintains knowledge of labor agreements, personnel policies, and regulatory requirements; leads, coaches, and develops staff to foster engagement, accountability, and professional growth; manages recruitment, onboarding, performance management, and retention initiatives; partners with nursing education resources to support orientation, competency validation, and ongoing staff development.
• Quality, Safety, and Performance Improvement: Leads quality, patient safety, and regulatory readiness initiatives within the department; monitors quality, risk, patient experience, and operational metrics to identify improvement opportunities and implement corrective actions; participates in unit-based CQI activities and committees.
• Strategic Staffing and Resource Management: Develops staffing plans aligned with patient acuity, volume trends, and operational needs; monitors productivity and resource utilization; partners with ACNO on budget planning and identifies current and future equipment and capital needs.
• Interdisciplinary and Organizational Collaboration: Partners with physicians, nurse leaders, care management, and interdisciplinary teams to improve care coordination and patient throughput; represents the Department on committees, task forces, and organizational initiatives.

Requirements

• Bachelor’s degree in nursing
• 6+ years of relevant clinical RN experience
• 3+ years of nurse management experience in an inpatient setting or equivalent combination of education and experience
• Current license to practice Nursing in the Commonwealth of Massachusetts
• BLS certification

Preferred Qualifications

• Master’s Degree in Nursing
• Previous nurse management experience in ICU

Knowledge, Skills & Abilities

• Strong written and verbal communication skills
• Strong skills in patient flow coordination, interdisciplinary collaboration and clinical operations
• Ability to effectively manage expense budget as allocated
• Ability to make formal presentations relative to clinical, operational, educational research and financial issues
• Ability to problem-solve and work collaboratively towards defined patient care outcomes

Pay

$118,500.00–$172,000.00. This range is based on Boston-area data and is subject to modification based on geographic location. Base pay is determined comprehensively using education, experience, skills, certifications/licensures, business/organizational needs, internal equity, and market competitiveness.

Benefits

• Medical, dental, vision, and pharmacy benefits
• Discretionary annual bonuses and merit increases
• Flexible Spending Accounts
• 403(b) savings matches
• Paid time off
• Career advancement opportunities
• Resources to support employee and family well-being