Senior Market Sales Manager
Job Summary
The Senior Market Sales Manager is responsible for achieving established Medicare Advantage enrollment, membership growth, and retention objectives within the assigned geographic market, including San Diego, San Bernardino, Riverside, and Orange counties. This role develops and executes integrated sales strategies and tactics designed to maximize membership growth, expand broker distribution, and increase Clever Care Health Plan’s presence within the communities we serve.
Functions & Job Responsibilities
Develop and execute market-level sales strategies, tactics, and action plans to achieve established enrollment, membership growth, and retention goals.
Translate organizational growth objectives into clear market, team, agency, and individual production goals.
Maintain a strong understanding of the competitive Medicare Advantage landscape, including competitor benefits, provider networks, distribution strategies, and market activity.
Develop strategies to increase Clever Care’s market presence and position the organization as a preferred Medicare Advantage partner among brokers and agencies.
Provide day-to-day leadership, direction, coaching, and support to Broker Sales Managers, and other assigned sales team members.
Identify performance gaps and implement appropriate coaching, training, development, or corrective action plans.
Forecast enrollment, disenrollment, retention, broker production, agency performance, plan mix, and other key performance indicators.
Ensure all sales activities are conducted in accordance with CMS requirements, applicable federal and state regulations, Clever Care policies, and established sales procedures.
Qualifications
Bachelor’s degree in business, Healthcare Administration, or related field preferred; equivalent combination of education and relevant experience may be considered.
Minimum of 7–10 years of Medicare Advantage, health plan, insurance, or related healthcare sales experience.
Minimum of 3–5 years of demonstrated sales leadership, people management, or market management experience.
Strong knowledge of Medicare Advantage products, broker distribution, agency relationships, and the Southern California Medicare market.
Experience managing broker agencies, FMOs, general agencies, and independent agents preferred.
Demonstrated ability to coach, develop, and manage sales professionals to established performance goals.
Strong communication, presentation, negotiation, relationship-management, and problem-solving skills.
Ability to manage multiple priorities and operate effectively in a fast-paced, result-oriented environment.
Valid California Medicare Sales Life/Health Insurance license required or must be willing to obtain a state health/life insurance license within 60 days of hire.
Valid driver's license, reliable transportation, and insurance required with clean driving record.
Must live in/within commutable distance to assigned geographic market(s).
Travel up to 70% of time within assigned market.
Leadership Expectations
Model the Way: Clarify values by finding your voice and affirming shared values. Set the example by aligning actions with shared values.
Envision the future by imagining and sharing exciting possibilities. Enlist others in a common vision by appealing to shared ambitions.
Seize the initiative and look outward for innovative ways to improve. Experiment and take risks by consistently generating small wins and learning from experience.
Foster collaboration by building trust and facilitating relationships. Strengthen others by increasing self-determination and developing competence.
Show appreciation for individual excellence. Create a spirit of community by celebrating the values and victories.
Physical & Working Environment
Must be able to travel when needed or required.
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (notetaking).
Sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.
Occasionally, overnight trip is required.
Working evenings, and weekends are required as necessary.
Limited time off during Sept through December.
Work is performed in an office environment (up to 3 days a week) and remotely.
The job involves frequent contact with staff and public.
May occasionally be needed to work irregular hours based on the needs of the business.