Senior Manager, Warehouse

About the role

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. Headquartered in Massachusetts with locations across the country, we combine design capabilities, market knowledge, and national purchasing strength to deliver customized solutions for our clients. Our employees uphold our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.

Responsibilities

• Develop and implement strategic plans for warehouse operations to align with organizational goals.
• Lead and direct warehouse staff, fostering accountability, teamwork, and continuous improvement.
• Oversee inventory control processes including receiving, storage, picking, packing, and cycle counting to ensure accuracy.
• Implement best practices for inventory management such as ABC analysis, JIT inventory, and FIFO/LIFO principles.
• Coordinate inbound and outbound logistics including transportation, shipping, and receiving to optimize efficiency.
• Identify process improvement opportunities and implement lean principles and continuous improvement initiatives.
• Ensure compliance with safety regulations, OSHA standards, and company policies; conduct safety audits and training.
• Maintain customer-centric focus by ensuring on-time delivery, accurate order fulfillment, and responsiveness to inquiries.

Requirements

• Bachelor’s degree in logistics, supply chain management, business administration, or related field, or equivalent military or practical experience.
• 8–12 years of progressive warehouse management experience, preferably in a distribution or logistics environment.
• Experience implementing lean principles, process improvement methodologies, and warehouse management systems (WMS).
• Proficiency in Microsoft Office Suite and ERP systems.
• Certification in warehouse management or supply chain management is a plus.
• Ability to pass a background check post offer acceptance.

Skills

• Excellent communication, interpersonal, and problem-solving skills.
• In-depth knowledge of warehouse operations, inventory management, and logistics best practices.
• Strong leadership and management skills with a track record of leading teams and driving results.
• Expertise in inventory control, transportation scheduling, routing, and carrier management.
• Experience conducting safety audits, risk assessments, and safety training.

Physical Requirements

• Ability to lift 50 pounds.
• Bend or twist body.
• Use hands to handle, control, or feel objects, tools, or controls.
• Stand for long periods of time.
• Keep or regain balance.
• Kneel, stoop, crouch, or crawl.

Benefits

• Medical, Dental, Vision
• Tuition Reimbursement
• Pet Insurance
• Legal Insurance
• 401k with employer match
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program