Senior Manager, Technical Training Development

About the role

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company! Recorded Future is seeking a strategic and technical leader to drive the design and development of our world-class cybersecurity educational content.

Responsibilities

• Cybersecurity Content Development Strategy: Oversee the development of technical curricula covering complex topics such as Vulnerability Management, Automated Security Intelligence (ASI), and incident response as guided by team OKRs and Roadmap.
• Team Leadership: Lead and mentor a team of content developers. Manage resource allocation and project timelines to meet the roadmap set by the Head of Product Education.
• End-to-End Development: Manage all course development activities, including program planning, project management, and quality control for both self-paced eLearning and instructor-led training.
• SME & Stakeholder Management: Act as a bridge between the education team and subject matter experts (SMEs) in Engineering, Security Research, and Product Management to ensure technical accuracy.
• Customer Feedback & Continuous Improvement: Quarterback a Customer Outreach Program to gather feedback on content effectiveness. Use these insights to drive continuous improvement and iterate on existing training modules.
• Standards & Quality Control: Maintain and update all standards documents, including style guides and technical lab configurations, to ensure a consistent and premium learning experience.
• Timely Delivery: Ensure the team meets all delivery milestones for new product releases and zero-day threat responses.
• Collaboration: Collaborate closely with the training delivery and operations teams to guarantee that content is reviewed, finalized, and published promptly and to a high standard of quality.

Requirements

• Experience: 8+ years in technical training or instructional design, with 3+ years specifically leading a content development team in a cybersecurity or high-tech SaaS environment.
• Program & Project Management: Proven ability to manage complex, multi-modal content projects using Agile or similar methodologies.
• Learning Tools Mastery: Expert knowledge of modern authoring tools (e.g., Articulate 360, Captivate) and experience managing technical hands-on lab environments.
• Communication: Exceptional skill in translating cybersecurity concepts into digestible, actionable content for both novices and advanced practitioners. High proficiency in general verbal and written communications.
• Cybersecurity Expertise (nice to have): Understanding (through experience or education) of core cybersecurity principles, including networking, cloud security, and threat intelligence.

Qualifications

• Master’s degree in Instructional Design, Computer Science, or a related field.
• Proven track record of delivering high-quality, engaging training content.
• Strong leadership and mentoring skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience with adult learning theories and techniques.

Skills

• Expertise in modern authoring tools (e.g., Articulate 360, Captivate).
• Experience in managing technical hands-on lab environments.
• Exceptional communication and interpersonal skills.
• Strong understanding of cybersecurity principles and technologies.

Benefits

Our benefits package includes medical, dental, vision, life insurance, and a 401(k) plan. We also offer a competitive salary range of $127,500-$191,500, with the actual salary determined by state, work location, and additional factors.

Pay

The base salary range for this full-time position is $127,500-$191,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations.

Schedule

This is a full-time position with a flexible schedule to accommodate the needs of the team and the business.